AutoNation Toyota South Austin - Service Center

No complaints. Showed up at my appointment time and was quickly helped. Paul advised me that my car had a recall that had not been attended to. I had no idea until Showed up at my appointment time and was quickly helped. Paul advised me that my car had a recall that had not been attended to. I had no idea until he told me. Even with the recall work, I was still in and out of there in about an hour. More

I’ve only ever had amazing service from Auto Nation South Austin Toyota. I’m in my 3rd 4Runner and won’t take it anywhere else. Tony Do in service is awesome: professional, knowledgeable, and very thorough a Austin Toyota. I’m in my 3rd 4Runner and won’t take it anywhere else. Tony Do in service is awesome: professional, knowledgeable, and very thorough at communicating. More

Art was great. Always my go to. Trust what he tells me and have not ever had any issues with him. I'll continue to see him as long as he's there. Would recommend hi Always my go to. Trust what he tells me and have not ever had any issues with him. I'll continue to see him as long as he's there. Would recommend him for other people. More

The service manager kept me updated on progress of my warranty repair and it was completed to my satisfaction. warranty repair and it was completed to my satisfaction. More

Service department manager Tony Sabatino was outstanding. He identified our problem as stolen catalytic converters, quoted a price and speedily repaired our truck. Prompt, efficient and exceptionally underst He identified our problem as stolen catalytic converters, quoted a price and speedily repaired our truck. Prompt, efficient and exceptionally understanding as stranded out of towners. Highly recommended. More

Who to may concern, I was very disappointed on my last visit for oil change my waiting time was for 3 hours which I never experienced ever before, after the long wait I call on someone for help and nobody visit for oil change my waiting time was for 3 hours which I never experienced ever before, after the long wait I call on someone for help and nobody responded, I asked one person and he said I’m on the phone but didn’t show that he was , I finally had to ask for the manager assistance and he immediately took action talking to the service advisor, the manager have said that I will get rein-verse the cost of the service amount. I hope it happens. Service Advisors could benefit from a better customer service . More

Gabby was the absolute best. The service department went well above and beyond for me. The service department went well above and beyond for me. More

The people who have helped me out have been kind, responsive, and knowledgeable. Got an oil change and a crash repair done in the last 6 months and both processes went smoothly. Would recommend. responsive, and knowledgeable. Got an oil change and a crash repair done in the last 6 months and both processes went smoothly. Would recommend. More

Took my car @11 to service center on a Saturday and was picked up by my husband to run errands. Spoke to multiple people and no one told me they closed early @4pm. Google said it closed @8. We show up @5 a picked up by my husband to run errands. Spoke to multiple people and no one told me they closed early @4pm. Google said it closed @8. We show up @5 and it’s all closed up. I had to spend the rest of the weekend without my car even though it was ready to go. I got an email that it was ready @ 3:15 but no one told us we had 45 minutes to come pick it up. We would have rearranged our schedule to come get it on time. More

Great service, usually done within same day if other items need to be addressed. Friendly and punctual. items need to be addressed. Friendly and punctual. More