AutoNation Toyota South Austin - Service Center
Austin, TX
913 Reviews of AutoNation Toyota South Austin - Service Center
1. I was offered a discounted oil change through text and call. Thanks. 2.. But I was told the state inspection could not be done. I will have to make another trip back or to a different Toyoto dealership f call. Thanks. 2.. But I was told the state inspection could not be done. I will have to make another trip back or to a different Toyoto dealership for state inspection. 3. Before the service started, The service advisor suggested me to replace my wiper. It is buy one get one free. I agreed. But once I am home I found out the wipers were not well installed as they make a strange noise. 4. Once I left the dealership, i saw a text from The service advisor Tony Sabatino about additional advice ( sent out while I was waiting but I did not realize)He said my engine filter is dirty. He could not have verbally told me while I was there. I would have the filter fixed. But now I will have to a different dealership to have it fixed. More
My usual service person has been let go and the new one I had yesterday was terrible. I have extended everything on my car and she wanted to charge me $110 for a simple oil change(nothing else). My old servi had yesterday was terrible. I have extended everything on my car and she wanted to charge me $110 for a simple oil change(nothing else). My old service person came and told me what needed recommendations and prices before doing them. Then actually came and got me to discuss what was done with the car afterwards. Then when I got into my car, they hadn't even reset the warning saying I needed service done. All I got from the new person is a text to come to her office. No personal service here anymore. I know where my last person is now, and I will drive out of my way to go see him anyway of the week. More
The staff at AutoNation is very attentive They take the time to go through the estimation of the work needed. They prompt as far as getting your car going to the necessary maintenance station. time to go through the estimation of the work needed. They prompt as far as getting your car going to the necessary maintenance station. More
Great experience. I took my truck in for the 10k service and I was greeted by my advisor who took care of everything from there. I hung out in the lounge catching up o I took my truck in for the 10k service and I was greeted by my advisor who took care of everything from there. I hung out in the lounge catching up on some work and he called me when it was ready. No surprise costs or repairs - very pleasant. More