Back

AutoNation Toyota South Austin - Service Center

Austin, TX

4.2
913 Reviews

913 Reviews of AutoNation Toyota South Austin - Service Center

Sort by
August 01, 2023

Reasonable wait time and personal attention to my needs. I've been a customer of AutoNation for almost 25 years. More

by mikedimambro2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 07, 2023 -

AutoNation Toyota South Austin responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

July 31, 2023

The service was outstanding and everybody happy to help. Defenetly will go back to service my car. More

by adelriego284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Cortes
Aug 04, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2023

Greg Coy in service, is the reason I shop at the dealership. He is honest and informative. More

by t_wyche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Coy
Aug 01, 2023 -

AutoNation Toyota South Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2023

1. I was offered a discounted oil change through text and call. Thanks. 2.. But I was told the state inspection could not be done. I will have to make another trip back or to a different Toyoto dealership f More

by Dr. Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sabatino
Jul 31, 2023 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing to provide more feedback, please reach out to us at (512) 518-6900 so we can assist you further.

July 26, 2023

It's easy to schedule service, clean waiting area, friendly staff and good quality workmanship. More

by Cooke_400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Hernandez
Jul 28, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you.  If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2023

My usual service person has been let go and the new one I had yesterday was terrible. I have extended everything on my car and she wanted to charge me $110 for a simple oil change(nothing else). My old servi More

by todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isabella
Jul 28, 2023 -

AutoNation Toyota South Austin responded

Hi Todd, we are deeply disappointed by your experience at AutoNation Toyota South Austin. If you are willing to give us another chance, please contact us at (512) 518-6900 so we can understand your situation better in order to try and turn your experience around. Thank you, AutoNation Toyota South Austin

Jul 28, 2023 -

todd responded

You lost Jared…. You lost me!!!

July 23, 2023

Excellent service, very good attention. Very attentive in the service and very efficient Original parts for the truck very good.. More

by fer85fbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan alvarez
Jul 30, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you so much for your positive comments about AutoNation Toyota South Austin! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

The staff at AutoNation is very attentive They take the time to go through the estimation of the work needed. They prompt as far as getting your car going to the necessary maintenance station. More

by tonypmoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
July 21, 2023

I had an appointment to check an oil leak at 9:00AM. I had to wait for 8 hours before I got my car back!!! Unacceptable! More

by danprob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez
Jul 26, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (512) 518-6900 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 21, 2023

Great experience. I took my truck in for the 10k service and I was greeted by my advisor who took care of everything from there. I hung out in the lounge catching up o More

by Andrew Boeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavlo Chorniy
Jul 26, 2023 -

AutoNation Toyota South Austin responded

Hi Andrew, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

...
13
...