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AutoNation Toyota South Austin - Service Center

Austin, TX

4.2
911 Reviews

911 Reviews of AutoNation Toyota South Austin - Service Center

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September 11, 2023

Very professional, experienced, knowledgeable and courteous customer service. I use only Auto Nation for my Toyota 4Runner vehicle because of reliable service. More

by skdhamija
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sabatino
Sep 15, 2023 -

AutoNation Toyota South Austin responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 10, 2023

Amanda never called to let me know that my car was finished. I called and they said yes it looks like it is but let me transfer you to her. No answer, left message and no return call. I ended up just More

by luv2crop13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda
September 09, 2023

simple oil/fluid change-- 4 hrs later, asking what's the deal (no one kept me updated) told me they accidentally drained all the transmission fluid onto the floor. Needed to refill and test. They did give More

by michaelkkerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Alvarez
Sep 14, 2023 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 518-6900 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 08, 2023

This was my first experience with Auto Nation Toyota, and I will definitely go back. I purchased my vehicle in a different town and recently moved to Austin, and I was very pleased with the friendliness and More

by Keyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gomez
Sep 13, 2023 -

AutoNation Toyota South Austin responded

Hi Keyman, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 05, 2023

Like the 3 check up services for 235 dollars. That was a wonder idea. Tony Sabatino was great service manager. Car ran excellent for two trips of 2700 and 800 miles. More

by bwcarp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sabatino
Sep 08, 2023 -

AutoNation Toyota South Austin responded

Hello, your wonderful feedback and rating mean a lot to us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 04, 2023

Listened and answered my questions and gave sound advice. Explanations clearly stated in timely manner. More

by Jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 07, 2023 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

September 04, 2023

Very east to schedule maintenance. On-site staff professional in explaining what was going to be done to my vehicle. More

by panicmom2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 07, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2023

I’ve been using this dealership for years. Everyone is always friendly and professional. The services they provide are top notch. I have other Toyota dealerships near me, but I have not experi More

by Alexisjai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg and I think Erick
Sep 06, 2023 -

AutoNation Toyota South Austin responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2023

I have never been disappointed by AutoNation car service center. They make me feel like family. They serviced my car in a timely manner and explained what needed to be done and how much it was going to cost More

by njhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Sep 03, 2023 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 26, 2023

The mechanical service was fast and good. But, I politely requested they put the sun mat on my car after they were done. My reason, my car had to be at the dealer for several hours parked und More

by fabi_vergara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Aug 30, 2023 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota South Austin take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon.

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