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AutoNation Toyota South Austin - Service Center

Austin, TX

4.1
934 Reviews

934 Reviews of AutoNation Toyota South Austin - Service Center

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June 24, 2025

Excellent service from the staff at Autonacion Toyota Sur Austin… thanks Jorge, The attention was very professional and qualified… More

by donny.romero76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 26, 2025 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 23, 2025

I was very surprised and shocked over the wait time that you still have to wait even with a booked appointment. I also was not happy with the misinformation that was provided to me when I booked the appoint More

by weloveddisney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonthan
Jun 25, 2025 -

AutoNation Toyota South Austin responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 518-6900 to discuss what we can do to help.

June 19, 2025

Once again, Toyota did exactly what it said it would. However, this time was a little different because Efrain said it would be ready in about 1.5 hours from 8:00am appointment yesterday, which I could More

by mbogan49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Jun 20, 2025 -

AutoNation Toyota South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 518-6900.

June 18, 2025

Great customer service I brought my car to collision center JERRY LEWIS was great helpful he fixed my car before i finished make my coffee in break room If you look for great costumer services ask for More

by M.aldawwdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry lewis
Jun 18, 2025 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 18, 2025

I have used this service center for my regular ToyotaCare intervals and they always get me in and out in an acceptable amount of time. Hoping the customer waiting area they are constructing is nicer than wh More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jun 20, 2025 -

AutoNation Toyota South Austin responded

Hi John, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2025

Well They Did A Good Job On My Car. .And The Service. Excellent. "Thanks You" More

by David R Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Barrett
Jun 13, 2025 -

AutoNation Toyota South Austin responded

Hi David, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 12, 2025

Me atendieron muy bien muy amables todos y gracias por ayudarme sobre mi troca todo muy bien gracias por todo More

by fgonzalez1160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Jun 13, 2025 -

AutoNation Toyota South Austin responded

Hola, agradecemos tu reseña positiva sobre tu reciente experiencia con nosotros. Si necesitas ayuda, llámanos. ¡Feliz viaje!

June 09, 2025

Best service i had in a long time. Hector was upfront with my recommendations and im glad I did. My car has great gas mileage again, fast like the day I bought it! More

by kelliemtate2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jun 10, 2025 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2025

Gabby got the repair turnaround from 3 weeks to 10is days. She is always helpful and cheerful. Thank you Gabby More

by morristodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Trevino
Jun 09, 2025 -

AutoNation Toyota South Austin responded

Hello, we're happy you found Gabby to be so supportive during your experience here at AutoNation Toyota South Austin. If you ever need help, just give us a call. Happy motoring!

June 02, 2025

Dealership service staff are professional, polite, knowledgeable. These qualities engender trust. I have a suggestion for South Austin Autonation as the customer auto service waiting area and offic More

by Chrisinaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Jun 06, 2025 -

AutoNation Toyota South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 518-6900 when you have a chance. Thank you, and we look forward to hearing from you.

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