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AutoNation Toyota South Austin - Service Center

Austin, TX

4.2
914 Reviews

914 Reviews of AutoNation Toyota South Austin - Service Center

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February 08, 2025

Thank you Tom! ! My trip in was speedy and helped me with an existing issue. More

by kskiamara
Recommend Dealer
Yes
Employees Worked With
Tom Naughton
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February 01, 2025

Overall, the experience was OK. Jorge was great in trying to help me learn how to operate the dash camera but we never did get it to work. But, to be fair, nobaody has been able to More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Feb 06, 2025 -

AutoNation Toyota South Austin responded

Hi Nick, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

January 30, 2025

I definitely recommend buying a car here! I use the service as well. Definitely recommend Efrain More

by Soto.sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Feb 03, 2025 -

AutoNation Toyota South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Thanks for the recommendation, and have an amazing day!

January 09, 2025

I always bring my RAV4 to AutoNation Toyota South Austin for service. Epi is awesome! He is always kind, and professional. He takes the time to answer questions and updates me on everything at the end of th More

by Andi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez
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Jan 13, 2025 -

AutoNation Toyota South Austin responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 09, 2025

It is easy to make on line service appointments through their web site. The service coordinator, Art Gomez, is excellent on keeping me up to date on issues, if any, with the cars I have in for service. More

by grossmangroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Gomez
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Jan 13, 2025 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 01, 2025

Walked in for an oil change and service was completed in know time and very satisfied More

by Oltorf#424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby & Alex
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Jan 03, 2025 -

AutoNation Toyota South Austin responded

Hello, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

December 23, 2024

Jax is the reason why I’m giving a good rating because yall took too long and she was super kind and communicated very well with me. More

by samantha.danyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax
Report | Print
Dec 25, 2024 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you.

December 08, 2024

Been using this dealership for all things Toyota for more than 15 years. Exceptional in all they do. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Epi
Report | Print
Dec 08, 2024 -

Bill responded

Epi did an outstanding job.

September 26, 2024

Oil change got lady adviser, with several error happened from bigging and the end is a bad experience on this visit. Wish won't get her next time when Vehicle service. More

by Ch454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isabella
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Oct 02, 2024 -

AutoNation Toyota South Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 518-6900 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 30, 2024

Sammy went above and beyond helping me figure out how to connect my maps to the Toyata Display. He wasn't even my sales guy but after 40 minutes we celebrated when we figured it out. Thank you Sammy More

by rguengerich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
Report | Print
Jul 31, 2024 -

AutoNation Toyota South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

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