AutoNation Toyota Pinellas Park - Service Center

Service staff we friendly The service was free and fast. Staff seemed happy and friendly to each other. Staff seemed happy and friendly to each other. More

I will never use AutoNation again. I will especially NEVER go to Autonation Toyota in Pinellas Park, Florida again. They routinely overbook for appointments and when you show up, they I will especially NEVER go to Autonation Toyota in Pinellas Park, Florida again. They routinely overbook for appointments and when you show up, they tell you it has to be rescheduled. They will also give a million excuses as to why they can't do something. They kept my car for close to 4 months for repairs, citing the supply chain issues as the problem. Although these issues weren't my fault, they still refused to help with a rental or loaner. There were very suspicious issues surrounding the repair. My car sat in the same parking spot for over six weeks, waiting for repairs. I finally complained to brand engagement and they were miraculously able to start the repairs the next day. As a final blow, I recently discovered that when I originally bought the vehicle they didn't transfer the plates correctly and now I'm having to jump through hoops with Tallahassee to get it corrected. NOTHING about my experience with this dealership has been positive. Not one single thing. Do not give them your business. More

Normally very good. Mechanic staffing issues this time ( tech training, sicknesses) resulting in long wait for service (oil change and brake check). Long wait for part ( Mechanic staffing issues this time ( tech training, sicknesses) resulting in long wait for service (oil change and brake check). Long wait for part (ABS actuator for brakes) but this is due to age of van (2004). Pricey, but did get a break on the cost, and coupon honored. Service Manager Howard Decker was very good and friendly. Very good multi-tasker! More

Our initial agent became ill and the ball got dropped. Thankfully Gary picked up The slack and finished The process, even helping us to save some money because it ended up being more than initially thoug Thankfully Gary picked up The slack and finished The process, even helping us to save some money because it ended up being more than initially thought. More

I had a few issues on previous service visits. When I brought this to the attention of the Service Manager he took the time to listen and then addresses each of my issues. On my next service vis When I brought this to the attention of the Service Manager he took the time to listen and then addresses each of my issues. On my next service visit he personally made sure that things were done to my satisfaction. Hopefully the areas that were lacking have been permanently resolved so that I won't have a repeat of my bad experience. More

Appt was on time. Loved the Shuttle service. Kyli was friendly and helpful. Thank you . Loved the Shuttle service. Kyli was friendly and helpful. Thank you . More

They did transmission flush as another dealer was not doing it . Plus I also had new brake work done. I`m completely satisfied and my car is running buttery smooth. doing it . Plus I also had new brake work done. I`m completely satisfied and my car is running buttery smooth. More

1. Service Advisor was not a good communicator. 2. Oil change took 2 1/2 hours 3. Car was returned and sounded and handled rougher, was vibrating. (Car was returned for further assistance) 4. Confidence change took 2 1/2 hours 3. Car was returned and sounded and handled rougher, was vibrating. (Car was returned for further assistance) 4. Confidence is lacking based on length of time, lack of communication and having to return back to address issues on my new car sounding and riding like a train. More

8/24/2022 - I spoke with Chafik Amrani, General Manager, regarding unprofessional practices by Gary and Colin, which was discussed in details, and also, poor workmanship by the service department on brakes regarding unprofessional practices by Gary and Colin, which was discussed in details, and also, poor workmanship by the service department on brakes that were put on near the end of May 2022 and was still having problems until today, 8/24/2022. After discussion and research in the matter, Chafik included Lori Dezern, Service Drive Manager into the matter. At the conclusion of the discussion our vehicle was taken care of appropriately and the atmosphere remained friendly and reassuring of the professional standards that any customer would expect. Great Job!! At this point, I feel at ease and will return for continued services. J & M More

Excellent service department! I have been a loyal fan of AutoNation Toyota’s service department since I purchased my pre-owned Prius there about 5 years ago. I have been a loyal fan of AutoNation Toyota’s service department since I purchased my pre-owned Prius there about 5 years ago. More