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AutoNation Toyota Pinellas Park - Service Center
Pinellas Park, FL
1,635 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,635 Reviews of AutoNation Toyota Pinellas Park - Service Center
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September 09, 2022
This was my first service at Auto Nation Toyota Pinellas Park. I was very pleased with Hope Peterson my car care advisor. She explained what needed to be done and about how long it would take. She also s Park. I was very pleased with Hope Peterson my car care advisor. She explained what needed to be done and about how long it would take. She also suggested when I should bring my car in for the next service. It was a good experience. More
by barb63
Employees Worked With
Hope Peterson
September 08, 2022
i have had few good experiences at this dealership. I will give good ratings to the Service line Manager. The initial issue this time was a lack of communication. I had to drop off my car half hour bef I will give good ratings to the Service line Manager. The initial issue this time was a lack of communication. I had to drop off my car half hour before appt. time. I was assured by Robert the night before that I could do that. When I got there it took 3 people to get things straightened out. One, who told me he was an appraiser for used cars . should not be let loose around customers. When he got to me I said, this is why i hate coming here. He told me i could take my car somewhere else in a surly tone. Instead of de-escalating the moment he escalated it. I had to get to my job and was not happy. I wasn't told they could offer me a Lyft to my job or that I could take the shuttle. I wasn't called to say they couldn't fix my car that day. I finally called around 4 (my appt. was for 8:30). I have in the past waited more than 45 minutes for the shuttle. My daughter had a similar experience. The Lyft is the one nice addition. Lori (I think that''s her name) listened to my concerns when i got there to pick up my car. She was excellent. More
by elaine.garofalo
Employees Worked With
Robert, Lori
September 08, 2022
Car was not ready when said it would be. Had to pick it up the next day. The steering wheel was off center, car pulled to the right and vibration in front left wheel after have a rotate, b Had to pick it up the next day. The steering wheel was off center, car pulled to the right and vibration in front left wheel after have a rotate, balance and alignment More
by FJ
Employees Worked With
Vincente
September 05, 2022
Gary P. was outstanding representative. Gary kept me informed about all phases of the work to be done on my Toyota. Will make it a "must" to see Gary P. on m was outstanding representative. Gary kept me informed about all phases of the work to be done on my Toyota. Will make it a "must" to see Gary P. on my next service date at AutoNation in Pinellas Park. Since I moved to Florida, I have always been satisfied with the excellent maintenance service provided by AutoNation Toyota of Pinellas Park. More
by clawsr
Employees Worked With
Gary P
