AutoNation Toyota Pinellas Park - Service Center

My advisor, Zach was great but I made an appointment for 11:00AM and when I returned at 4:00PM they had not done the oil change yet. 11:00AM and when I returned at 4:00PM they had not done the oil change yet. More

THIS TOOK WAY TO LONG, 3 HOURS FOR AN OIL CHANGE AND A WHEEL ROATATION.AND THIS WAS WITH AN APPOINTMENT. WHEEL ROATATION.AND THIS WAS WITH AN APPOINTMENT. More

Great customer service! Pleasant waiting area and nice people. Pay them a visit when you need service. Pleasant waiting area and nice people. Pay them a visit when you need service. More

All servicing for 8 years has been at this dealership. They took such good care of my Prius, I was able to trade it in there for a new hybrid getting top trade in dollars. I will continue to have my new R They took such good care of my Prius, I was able to trade it in there for a new hybrid getting top trade in dollars. I will continue to have my new RAV4 hybrid serviced there. More

I've been leasing with Autonation Toyota Pinellas Park since 2011. The customer service is absolutely fantastic!!! That's why I keep coming back!! since 2011. The customer service is absolutely fantastic!!! That's why I keep coming back!! More

A simple repair, took the whole day and They did not finish the job. A finish the job. A More

2 & 1/2 hours for an oil change and tire rotation. Worst experience ever at a dealership. This is a reflection of feckless management. I wasn’t the only poor fool to wait an unreasonably long wait for Worst experience ever at a dealership. This is a reflection of feckless management. I wasn’t the only poor fool to wait an unreasonably long wait for simple services. How can you allow this to happen? The service righters were nothing but apologetic for the first two hours then when I voiced my extreme disappointment all but one disappeared. Finally I walked to the services bay to find out for myself what was going on. There were three technicians sitting around socializing. Three techs for all these cars… unbelievable! I don’t understand how anyone would work at this outfit. If I were a service righter I would be so embarrassed. You have a problem, fix it! I would appreciate a reply. Email me: Andrew King Aking@kcaeng.com More

The sales rep, Hope, is A+ but trying to get an appointment via phone is lousy. People who are making appointments are below par. Will call Hope directly going forward. appointment via phone is lousy. People who are making appointments are below par. Will call Hope directly going forward. More

Took my car in for its one-year checkup/oil change, etc, and all was done in less than an hour. However, I was there 15 minutes before the shop opened and pulled right in and then had to wait 20 minutes be and all was done in less than an hour. However, I was there 15 minutes before the shop opened and pulled right in and then had to wait 20 minutes before the person who was assigned my car came to get info and car in for service.....cars on the right side and behind me were assisted before my person even came out. Don't know why people aren't "checked-in" as they arrive as no one could have had an appointment before me since mine was made first thing after they open and was made 4 months earlier. Other than that, the service itself was quick and all personnel were friendly. Even though this service call wasn't done timely from arriving, it was good and has always been better in the past and I do recommend them. More

Very easy to get an appointment. Very friendly Advisors and staff. Honest and dependable service. Will definitely return for future service! Very friendly Advisors and staff. Honest and dependable service. Will definitely return for future service! More