AutoNation Toyota Pinellas Park - Service Center

We were served exactly on time, even though there was a long lines of cars. Mark took the information, ordered Lift fir us. In two minutes we sitting in a car and drove home .Mark told us it takes approxim long lines of cars. Mark took the information, ordered Lift fir us. In two minutes we sitting in a car and drove home .Mark told us it takes approximately 5 hours to do everything what has to be done. In 5 hours we git a call from Mark, car is ready. He ordered Lift again. Exactly in 4 minutes how was in the message car was waiting for us. Mark gave us very sorrow explanation what was done. We were happy and drove home. Thanks everyone who worked on car. More

I brought my 2000 Toyota 4Runner in to get a key fob programmed and it was all around a good experience. Hope was a great service advisor and did her best to help assist me. Unfortunately the key fobs c programmed and it was all around a good experience. Hope was a great service advisor and did her best to help assist me. Unfortunately the key fobs could not be programmed due to some issues to my car but they still did their best assisting me with my concerns. More

I trust my maintenance with AutoNation Toyota and will continue to bring my vehicle in for routine maintenance as well as unexpected repairs to their Service Department. I feel confident knowing the staf continue to bring my vehicle in for routine maintenance as well as unexpected repairs to their Service Department. I feel confident knowing the staff is familiar with Toyota's and that anything used are 100% Toyota parts. They stand behind their work and have a comfortable waiting area for those who wish to wait for their vehicle care to be completed. I will continue to take my vehicle to AutoNation Toyota. They are always busy and are seeking more employees so am hoping they can accomplish that so the steps from check in to check out run much smoother. Had a coupon and Service Advisor failed to honor it so had to call cashier when I got home. That issue was resolved and received my credit. They need to rethink their method of entering coupons at check in in their software so the advisor just needs to check a box and enter at that time. Having to remind 3 times didn't work at this visit which required a phone call afterwards to cashier to get the credit added...problem solved. Took a long time, even with an appointment, to get checked in which is my reason for 3 stars (plus the fact that my coupon was never entered by advisor and I can only figure was due to how busy they were so he kept forgetting). More

I have had maintenance with AutoNation Toyota and purchased my last two new vehicles there over the last 10 years. They have shown themselves to be trustworthy and reliable, as well as efficient. purchased my last two new vehicles there over the last 10 years. They have shown themselves to be trustworthy and reliable, as well as efficient. More

Great dealership. I have purchased five cars from AutoNation Toyota in Pinellas Park, FL. Service department is efficient. Waiting time for minor service is minimal. C I have purchased five cars from AutoNation Toyota in Pinellas Park, FL. Service department is efficient. Waiting time for minor service is minimal. Costs are within reason for a dealership. More

Everyone is nice. They could benefit from more organization and professionalism. Overall great service received. They could benefit from more organization and professionalism. Overall great service received. More

This rating pertains only to oil changes. 3 1/2 hours is too long to wait for a routine change. I had been told Howard would be available; he was not present. We have used this dealership 3 1/2 hours is too long to wait for a routine change. I had been told Howard would be available; he was not present. We have used this dealership for the purchase and service of 7 automobiles since 1990 and I'm wondering if we need to look for other service. I do appreciate that the wait area is large and tables and chairs are available. More

My car was serviced very well and got some good coupons from dealer online that I used. from dealer online that I used. More

The shop was busy. Hope, my assigned assistant did a great job explaining the service for my 40K service. She is very knowledgeable. She explained it would take about a Hope, my assigned assistant did a great job explaining the service for my 40K service. She is very knowledgeable. She explained it would take about an hour and a half. My vehicle was ready on time. Hope always does a GREAT job. More

Love my service advisor, Kiley! Love that I can book appts online. Really love ride service! Love that I can book appts online. Really love ride service! More