AutoNation Toyota Pinellas Park - Service Center

On 7/30/25, I would like to update my review following my service experience on 4/29/25. After a disappointing experience in December 2024, General Manager Chafik Amrani worked directly with me to restore my service experience on 4/29/25. After a disappointing experience in December 2024, General Manager Chafik Amrani worked directly with me to restore my trust in Toyota. I communicated with him via email regarding my next oil change, and he arranged for Michael, the Manager to contact me and assist with scheduling a complimentary service. Although Michael initially reached out, I was not ready so he advised me to call him for an appointment, which I did so in April. On the day of my appointment, Michael coordinated with Assistant Service Manager Gregory Howe, who provided professional and timely assistance. As I was waiting for my car, I approached an employee at the Service area desk to inquire about the availability of the general manager, as I wanted to thank him personally, but he was out of the office. When he offered to assist, I declined, but he kindly took the initiative to come to where I was sitting to see if he could help further. I briefly explained my reason for visiting and expressed my gratitude for his thoughtful service, and he assured me he would relay my message. I sincerely appreciate the General Manager's dedication to addressing my concerns and the professionalism exhibited by the staff during my visit. My rating has improved to 4.5 stars, although I am not sure how to represent half-star ratings, which reflects the impact of not being able to meet the managers. More

The associate was very helpful. He said it would take an hour and a half but the oil change was done inside an hour. He said it would take an hour and a half but the oil change was done inside an hour. More

service dept was amazing! they got me out quickly and were professional. thank you so much! they got me out quickly and were professional. thank you so much! More

Robert was awsome and I would definitely recommend Pinellas Park Toyota as thr place for repairs Pinellas Park Toyota as thr place for repairs More

Thank you for the service on my car. Appreciate everything you guys do , Excellent Job. Profesional only from the beginning. Appreciate everything you guys do , Excellent Job. Profesional only from the beginning. More

I've been buying new cars from this dealership since 2008. The service advisors are are always very nice. Today I had a dead battery thart was a promptly replaced. They provided me with a battery that h 2008. The service advisors are are always very nice. Today I had a dead battery thart was a promptly replaced. They provided me with a battery that has a lifetime warranty. Always pleased with the service! . More

Gregory always does such a great job when i bring my car in. Always has a smile on his face. Communicates so well with those bringing their cars in, and he is an overall great employee. If this had question in. Always has a smile on his face. Communicates so well with those bringing their cars in, and he is an overall great employee. If this had questions and they each had ratings on them i would put 5 on each of them. Because of how above and beyond Gregory goes. Thank you Gregory for always being so kind when i bring my car in. I always leave the dealership so happy. When i purchase my next car i will certainly be purchasing here. God bless y'all! 😁✝️ More

Grateful they were able to fix problem with light and correct recall issue for me today. correct recall issue for me today. More

We dropped our Toyota off for an oil change and everyone was very nice. The car was done quickly and we picked it up in the afternoon. Will use AutoNation Toyota in the future. was very nice. The car was done quickly and we picked it up in the afternoon. Will use AutoNation Toyota in the future. More

I brought my car in for a rattle and the mechanic thought it was due to the passenger heatshield being loose. It unfortunately wasn't the problem and my car is still making a noise. When I drove back home, I it was due to the passenger heatshield being loose. It unfortunately wasn't the problem and my car is still making a noise. When I drove back home, I saw a deep scratch on my passenger door on the driver's side. Also the salespeople have been calling my phone multiple times a day and are harassing me! I, unfortunately have to bring my car to this dealership since no other Toyota dealerships are around me and because the service is free since my vehicle is still under warranty. I give the mechanic 5 stars for attempting to solve the problem and he requested a test ride with me so he could hear the sound. He didn't want me to drive my route which would have made the sound easier to hear because I know which roads the sound happens more frequently on. My car was driven an additional 100 miles after dropping it off, so I know he was test driving multiple times to try to hear the sound and that's probably when the scratch occured (Which I can live with). The 1 star is for the salespeople who called me from the time I brought my car in for service and are continuting to call me multiple times a day from all sorts of numbers. They are pissing me off. More