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AutoNation Toyota Pinellas Park - Service Center

Pinellas Park, FL

4.6
1,631 Reviews

1,631 Reviews of AutoNation Toyota Pinellas Park - Service Center

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June 08, 2023

Overall, the service team did a great job with my A/C repair. They were able to quickly identify the issue and lay out a repair plan. Also, the work was done quickly and effectively. The one area of impr More

by robert.broadwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope, Matthew Gordon
Jun 12, 2023 -

AutoNation Toyota Pinellas Park responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 07, 2023

Very professional and thorough! Very prompt for my scheduled appointment. I was greeted by multiple employees and they were genuinely interested in making sure we were getting our n More

by M. Clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Jun 12, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2023

The customer service was amazing. The AutoNation representative was attentive and extremely helpful. The service was fast and through. More

by rebecca5goodman1602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Jun 12, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2023

The staff here is professional and competent I left the vehicle that night and picked it up in the morning with out a problem. More

by jfarma57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Jun 12, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Pinellas Park! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2023

I bring my car to get serviced by Gary because he is the absolute best!!! More

by Thegreatestever1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 08, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We do hope we can be of assistance in the future. Take care!

June 05, 2023

Taking too long for checking in more an hour and then waiting 3 hours for complete service done I can’t believe it why it’s take so long to get out of it More

by Nguyen_khanh2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Gordon
Jun 08, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to us at (727) 231-1423 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 03, 2023

Look never introduce herself and sat in room let Brian did all the work . When I came to pick up car, friend sat her desk for 30 minutes think it was customer. When I walk up , she said it’s time her go More

by davidnguyendo9988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 06, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 03, 2023

Very good customer service but wait times are sometimes long. Customer lounge is quiet and comfortable. More

by Tim Buck2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rymer, Matthew Gordon
Jun 06, 2023 -

AutoNation Toyota Pinellas Park responded

Hi Tim, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2023

Save your time, sanity and money with this service dept. Scheduling an appt. is done overseas in a call center, after they schedule your appointment they will harass you via text to buy your car. Made an More

by Stpete4runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
June 03, 2023

Worse dealership i have went to . worst customer service I am never going back ..promise More

by Shakurharrison42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Jun 06, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (727) 231-1423 at your earliest convenience to discuss how we can turn this experience into a positive one.

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