AutoNation Toyota Pinellas Park - Service Center

I have been going to this center for 10+ years, and have bought 7 vehicles from here. The service department is average for as busy as they are, but the mechanic section leaves something to be desired ( Fau bought 7 vehicles from here. The service department is average for as busy as they are, but the mechanic section leaves something to be desired ( Faults over the years: Improper tire rotation, broken center caps on wheels, bad front-end alignment, money missing from the vehicle, oil cap not put back on, could not resolve a vibration when driving, I had to take it to tire kingdom to get it fixed and many other little things). I will never buy a new vehicle from here because of poor customer service/relations with the finance department, even though the salesmen are good. I wish I could give a higher rating, but it is much higher than the Toyota dealer in Clearwater. More

Excellent service! Check in was organized. Service was quick. I believe my Service Advisor was Todd Arnold since his name is on my invoice. He was super friendly. I Check in was organized. Service was quick. I believe my Service Advisor was Todd Arnold since his name is on my invoice. He was super friendly. I purchased my RAV4 from the Clearwater location and took my car there the first two times but the service there was so poor I decided to try the Pinellas Park location, and am I glad I did. What a difference. More

They do a good job with maintenance, offering lots of services. Their website is easy to make an appointment and they’re usually close to on-time. services. Their website is easy to make an appointment and they’re usually close to on-time. More

Customer service was efficient, but service was sloppy. The oil light was not reprogrammed at pickup, which required additional time in the shop. They also failed to level out the pressure in my tires that The oil light was not reprogrammed at pickup, which required additional time in the shop. They also failed to level out the pressure in my tires that were rotated. They didn’t even check the pressure in the spare. No car wash. For an oil change and tire rotation that took two hours, I expect more. More

Clean facilities and great customer service. Communication is good and friendly. I still drive a Toyota Communication is good and friendly. I still drive a Toyota More

Staff was courteous and very helpful especially Ms Christie who went the extra mile to resolve all my concerns created by another dealership. Bravo Ms Christie - you are an excellent representative of Christie who went the extra mile to resolve all my concerns created by another dealership. Bravo Ms Christie - you are an excellent representative of your company. More

Melanie that checked me out ar rhe end of appt. was very rude, on her phone and laughed at me and I asked what was so funny, she said, I'm allowed to laugh!! Poor customer service skills. was very rude, on her phone and laughed at me and I asked what was so funny, she said, I'm allowed to laugh!! Poor customer service skills. More

The service advisor was very helpful and professional. The work was completed ln a timely manner.Thanks. The work was completed ln a timely manner.Thanks. More

Excellent, and very thorough service. The service Advisor was a gem and explained everything before the work was completed. Thank you for the wonderful service. The service Advisor was a gem and explained everything before the work was completed. Thank you for the wonderful service. More