AutoNation Toyota Pinellas Park - Service Center
Pinellas Park, FL
1,706 Reviews of AutoNation Toyota Pinellas Park - Service Center
I always request for Gary to help me with my services and every time he tells me exactly what’s going and explains into detail any issues if any. Thank you Gary for being honest ! every time he tells me exactly what’s going and explains into detail any issues if any. Thank you Gary for being honest ! More
I always appreciate the help I receive from Auto Nation Toyota in Pinellas Park. They’re helpful, efficient, and work with you to solve your problem. I went in for a simple headlight change because it wa Toyota in Pinellas Park. They’re helpful, efficient, and work with you to solve your problem. I went in for a simple headlight change because it wasn’t working when I attempted, they were able to inform me of some underlying problems. Expensive unfortunately, in comparison to just spending $20 and doing it myself but it is what it is! More
Service department always earn a 5 stars! !! Raquel is the best!! The service is very attentive and always looking serve the best service possible. Thanks Rocky !! Raquel is the best!! The service is very attentive and always looking serve the best service possible. Thanks Rocky More
They always have been there for me since 2002 with my Highlander. A great place to do business. They always have my best interests in mind. Thank you so much 💓 Highlander. A great place to do business. They always have my best interests in mind. Thank you so much 💓 More
I recently took my vehicle in for maintenance and while some of the staff was friendly and accommodating, the employee specifically assigned to my vehicle was not. I have a baby so using their shuttle serv some of the staff was friendly and accommodating, the employee specifically assigned to my vehicle was not. I have a baby so using their shuttle service wasn’t much of an option as he requires a car seat to be installed. Instead, we stayed at the dealership while my vehicle was serviced. After a couple hours he finally took a nap and shortly after, the employee approached me to show me how to decline additional services recommended via text. She unintentionally woke my son, which is fine, but when she checked me out she was rude, short with me, and not even the least bit understanding that my son was crying at the most inconvenient moment. She just rushed me to check out and seemed bothered that I had questions or that I was trying to calm my son in the process. The quote sent via text for that day’s service was $50 below the actual price, so I asked for an itemized receipt and she rudely responded that the $50 was tax.. I’m sorry, what!? There’s no way I’m paying $50 in tax on an oil change. Then she claimed it was shop supplies. I’m not upset about the cost, but her shortness with me and lack of understanding that my child was crying was rather annoying, to say the least. I expected better customer service from Autonation Toyota. Unfortunately, I don’t think I’ll be returning for my next service. More