AutoNation Toyota Pinellas Park - Service Center

This was my first time getting my car serviced at AutoNation. I was very pleased, the repairs needed were explained clearly, and done quickly. AutoNation. I was very pleased, the repairs needed were explained clearly, and done quickly. More

They made an appointment for me to come to the dealership to pick up my second key and after waiting there for a while they said they didn’t have the key. Waisted my whole morning and all they did was say “s to pick up my second key and after waiting there for a while they said they didn’t have the key. Waisted my whole morning and all they did was say “sorry.” More

I was a bit early for my appointment, but was greeted promptly. My wait time for an oil change and 20K mile inspection was about 2 hrs. Waiting area is always clean and comfortable . promptly. My wait time for an oil change and 20K mile inspection was about 2 hrs. Waiting area is always clean and comfortable . More

For the first time at a Toyota dealer, no hard sell offers; all staff were very courteous and friendly offers; all staff were very courteous and friendly More

10042023 930a appt. 0920a arrival. pull in 2 sales got me wanted to by my car said ok if so i'd want a newer model. figured would be good place since first time service, 0920a arrival. pull in 2 sales got me wanted to by my car said ok if so i'd want a newer model. figured would be good place since first time service, was early to appt and prompt attn from sales immediately, pull up father, figure i would be next (since appt and already filled out my info pre arrival), pull up next spot, now am in middle of service valet station area.... pull up again father towards exit door, pull up again as ANOTHER car is taken for service (keep in mind all the other cars already had their owners gone from car each time I was pulling up one more), 2nd from end finally a valet asked me if a service ticket written and if I had been helped. No, and I thanked him for checking alerted/resolved,. Then seemed as if SM came over and got me after they were looking to see why I was overlooked. Finally service advisor NAMED LAWRENCE 100% empathetic and GREAT took me. Service ticket timed at 10:09:a and was there almost three hours (with appt for oil change only). Other things were suggested as per usual. The $80 cabin air filter I declined as I ------had just personally replaced it! Ticket stated tires as being rotated but not a handling mark on the rims/brake dust so must have been an imaginary one. Not impressed with place. Too many other Lexus/Toyota dealers locally. Priced advance as LOF special synthetic $89.95. Then even after their voluntary 10% discount came to $111.35....I just wanted out of there wasn't worth my time to discuss. Hate to write detailed bad reviews but their system keep sending me requests for an honest review. More

Nice waiting area, hospitality, love it, will highly reccommend, see ya in 6 months, thank Thomas, Autonation Pinellas Park reccommend, see ya in 6 months, thank Thomas, Autonation Pinellas Park More

The service team at AutoNation Toyota Pinellas Park is the BEST! Hope went above and beyond to make sure my vehicle was taken care of in a timely manner and got me back on the road as quickly as possible the BEST! Hope went above and beyond to make sure my vehicle was taken care of in a timely manner and got me back on the road as quickly as possible. Not only was my vehicle given the best of care, but I was as well while I waited! Service was not the usual "unpleasant experience" but it offered me a little "down time" with refreshing coffee and pleasant surroundings. More

The wait time was fine and the service was outstanding. They took care of getting me my second key. They took care of getting me my second key. More

I always request for Gary to help me with my services and every time he tells me exactly what’s going and explains into detail any issues if any. Thank you Gary for being honest ! every time he tells me exactly what’s going and explains into detail any issues if any. Thank you Gary for being honest ! More

Great customer service! The service was outstanding and provided me updates on my vehicle prior to it being completed. The service was outstanding and provided me updates on my vehicle prior to it being completed. More