AutoNation Toyota Pinellas Park - Service Center

Everytime I call or go about my vehicle everyone is so kind and helpful. The work is finished on time as quoted. Thank you and keep up the good job!! kind and helpful. The work is finished on time as quoted. Thank you and keep up the good job!! More

In the beginning the whole situation was great, the service manager helping me was really nice and let me know what was going on. The price was pretty crazy for what needed to be done but I pulled stri service manager helping me was really nice and let me know what was going on. The price was pretty crazy for what needed to be done but I pulled strings I didn’t want to pull to make what I needed happen. I was quoted around $1750 after tax by my service manager to pay for the repairs on my car, I managed to get the money via a loan after being on and off the phone all day. Interest rate was very high, but I was committed to getting my car fixed. On Thursday I got a phone call from the service manager handling my car that the quote was wrong and the “computer messed up” and the part pricing was missing from my quote and with the pricing of parts, I was looking at an extra $800-$1000 on top of what I already had to pay. When I expressed my concern regarding the money, I was told there was nothing they could do about it and it was the computer error. I feel I should not have had to be penalized and forced to pay the full amount for a computer error. They were not willing to discount anything and my service manager said “Even if you speak to another manager, they will tell you the same thing”. Which was very off putting. I’m 25 and live almost paycheck to paycheck. $1000 may not seem like much to them, but it’s a lot to me. All in all, I had to pay for my car to get towed AGAIN to another shop for the repairs. The other shop is willing to fix my car for less than half of what Toyota was offering. Will not be back for any service reasons. More

They are always professional and they always give good advice about what needs to be done and what can wait. advice about what needs to be done and what can wait. More

Service has improved since I previously had my car serviced. Last few times not so much. serviced. Last few times not so much. More

The service writer, people in parts and the technicians were all knowledgeable and friendly, thanks! were all knowledgeable and friendly, thanks! More

Fast and helpful. Happy with the service by dylan awesome sauce will go back again Happy with the service by dylan awesome sauce will go back again More

Gary is very knowledgeable and helpful. He is always willing to take the time to explain everything. I really appreciate him. He is always willing to take the time to explain everything. I really appreciate him. More

The dealership promptly handled my emergency of a nail in my tire. My assigned attendant, Lawrence was extremely helpful and professional. The customer service was excellent!!! my tire. My assigned attendant, Lawrence was extremely helpful and professional. The customer service was excellent!!! More

Came for maintenance my van today. So happy with the service from Dylan bessette. He made things so easy , answered all my questions. He also spend time to talk with my husband from th So happy with the service from Dylan bessette. He made things so easy , answered all my questions. He also spend time to talk with my husband from the phone. Highly recommend you see Dylan More

Amazing service by service advisor Mike Palumbo. Thank you so much for keeping us informed about everything going on with the car. I will definitely bring my car back here in the future. Car was fix Thank you so much for keeping us informed about everything going on with the car. I will definitely bring my car back here in the future. Car was fixed promptly and everyone was very amiable. More