Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Toyota Pinellas Park - Service Center
Pinellas Park, FL
1,667 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,667 Reviews of AutoNation Toyota Pinellas Park - Service Center
Sort by
February 18, 2020
Absolutely horrible! This place takes an average of 4 hours to get anything done! Oil change...repairs...pulling the car around...anything takes at least 4 hours! Last time I was there I was told that my hours to get anything done! Oil change...repairs...pulling the car around...anything takes at least 4 hours! Last time I was there I was told that my issue was covered by my extended warranty. Brought the car in yesterday to have it fixed. Surprisingly the warranty department denied my claim. I have the most expensive warranty and the part says not covered so why they said it was covered in the first place was their error. Not mine. They denied it at 9:25 but I didn’t get a call until 12:37 asking if I wanted to pay $1000 to fix it still but don’t worry they have financing options that cost and arm, a leg and a kidney in interest. I will never step foot in this facility again. Christie and her manager Paul both don’t care about customer service. She couldn’t even walk me over to him. “He’s the guy on the end in the white shirt” It’s not their fault the warranty department denied the claim is all they could say. Maybe not but it shouldn’t have taken about 4 hours for me to find out nor should I have picked my car up with 3 dents on my hood that miraculously showed up while the car was in their possession but they claim isn’t their fault. This place is absolutely ridiculous!!! I spent a whole day off of work to get nothing accomplished except a car that still needs a repair, a very insincere apology just to get me out of there, and now a hood that also needs to be repaired because of something I didn’t do. Don’t waste your time or money. More
by gatorlvr2
Employees Worked With
Christie, Paul
February 15, 2020
Don't waste your money on their horrible work. Took my 4runner there for an oil change and routine maintenance a few weeks ago. A few days after the pan that covers the oil filter fell off and dragged ac 4runner there for an oil change and routine maintenance a few weeks ago. A few days after the pan that covers the oil filter fell off and dragged across the pavement. Luckily I notice it and was able to pull over to take it off before anything worst can happen. Went back the following week after my appointment to get it fixed and they put zip ties to hold it together. They told me that it was the only thing they can do to fix it, and if the zip ties break off I can go back and get new ones to replace it. Never will I go back to any AutoNation. More
by khangkou
Employees Worked With
Service Manager
December 22, 2019
Great person who genuinely seemed to care for his customers. The only reason we bought today Excellent service and customer care I would highly recommend! customers. The only reason we bought today Excellent service and customer care I would highly recommend! More
by Shameela kamal
Employees Worked With
Ahmed Yassin
December 05, 2019
Caring For Customer While waiting for service,(timely done), I went outside for a walk. This led to an untimely fall and scraped knee. Ms Cindi was most kind and caring a While waiting for service,(timely done), I went outside for a walk. This led to an untimely fall and scraped knee. Ms Cindi was most kind and caring as she became a “First Aid Nurse”. My compliments. More
by webbholtz
Employees Worked With
Cindi
November 16, 2019
Always great service, and nice environment. I’ve now purchased 2 vehicles here and will recommend to others. Nice service department and overall good experience. purchased 2 vehicles here and will recommend to others. Nice service department and overall good experience. More
by susanmcq2002
Employees Worked With
Zahid, iyouani, Peyton
November 11, 2019
AutoNation Toyota in Pinellas Park, Florida is a wonderful place to purchase a vehicle! My experience there with Nick, Barrington, and Ammar was excellent. Everyone was very patient with me explaini wonderful place to purchase a vehicle! My experience there with Nick, Barrington, and Ammar was excellent. Everyone was very patient with me explaining all the details of the vehicle that I wanted. I can definitely say they went out of their way to please me with the transaction that we agreed upon. I would recommend AutoNation to any of my friends and family. More
by suebruce33
Employees Worked With
Nick, Barrington, Ammar
October 18, 2018
SteroTypical Dealership I have purchased numerous cars here and referred several people. NO MORE!! They have become the typical “car salesman” dealership. Don’t expect cust I have purchased numerous cars here and referred several people. NO MORE!! They have become the typical “car salesman” dealership. Don’t expect customer service only continual up sales and lack of listening. I called the finance department today with a question and got reparative sales pitches along with being told diminished value would not effect my care value in the long run. Blatant Lie. Don’t Buy a car here. There are plenty of other Toyota Dealers in the area that will treat you better. Even a buy here pay her is less devious than the way this dealership has become. More
by Unhappy Customer
Employees Worked With
Finance Department
July 28, 2018
$300 Battery! My Toyotas are serviced here. They told me they could also do the Lexus. I was charged $292.36 for a battery. In addition there was a $22 charge fo My Toyotas are serviced here. They told me they could also do the Lexus. I was charged $292.36 for a battery. In addition there was a $22 charge for the core charge and even more money for labor. I just looked at my bill the last time I had the battery replaced by Lexus The total was $226.80 for everything. Why would I ever bring my Lexus back? For that matter I will take my Toyota elsewhere. More
by toyota
Employees Worked With
My wife worked with Tony.
