AutoNation Toyota Pinellas Park - Service Center

I just wanted an oil change and regular servicing but they charged me $260.00 by adding wheel alignment which I never wanted. Very bad experience! they charged me $260.00 by adding wheel alignment which I never wanted. Very bad experience! More

My interaction with my service advisor, Barry was top notch. I had the shuttle take me home while I waited for my car. The shuttle driver, Steve what's less than ideal. He did not have an ounce customer notch. I had the shuttle take me home while I waited for my car. The shuttle driver, Steve what's less than ideal. He did not have an ounce customer service skills. he called me from his phone to let me know who is ready. I asked him where we should meet, he told me at the service desk. I walked the 20 feet to the service desk and he was not there. Instead he was out smoking. When he got in the car he reeked of smoke. I moved from the front seat to the backseat to try to distance myself. He dropped the first passenger off and then took me home. He rolled through the four way stop and was and receptive when either of us gave him directions to our home. I think you should rethink him in this role. I have always had exceptional customer service from your facility. My return trip in the shuttle was excellent. If it had not been for Steve, you would've received a five star review. More

I have used AutoNation Toyota for service for the past nine years since I moved to Florida. Their service is exemplary! I have the last Solara convertible made and I plan to keep it until it dies. My s nine years since I moved to Florida. Their service is exemplary! I have the last Solara convertible made and I plan to keep it until it dies. My service advisor Paul makes sure that day is long into the future. More

I have no problem with the dealership just the service manager I worked with. He was not very personable like most of the people there. He seemed to be bothered that I was there. Did not give my any in manager I worked with. He was not very personable like most of the people there. He seemed to be bothered that I was there. Did not give my any information about what was done to the car and just yelled my name across the waiting room that the car was done where other service managers would come over to people and go over the service that was done. I take my car there for service because I have the service plan but will be sure not to make my appointment with Gary again! More

I receive great service from start to finish. My service advisor Howard is the best and always updating me as the car is being serviced. advisor Howard is the best and always updating me as the car is being serviced. More

Good experience all around, Working with Barry is always a pleasure. Staff is always friendly and greet you with a smile. Never have to wait too long. always a pleasure. Staff is always friendly and greet you with a smile. Never have to wait too long. More

It’s extremely difficult to contact someone and even make an appointment. After your appointment they will likely leave greasy fingerprints around your car and will also forget to reset your maintenance ligh an appointment. After your appointment they will likely leave greasy fingerprints around your car and will also forget to reset your maintenance light. This is what you’re stuck with if you want to get your free oil changes that come with your new car. Oh and they will constantly email and text you after you make an appointment trying to get you to sell your car because they are short on used cars to sell. They don’t accept no for an answer. More