AutoNation Toyota Pinellas Park - Service Center

AutoMation Maintenance Service I am very impressed with the service of my Camry at AutoNarion.. Because of there maintenence, my car is in tip top shape. Not only are the workers on I am very impressed with the service of my Camry at AutoNarion.. Because of there maintenence, my car is in tip top shape. Not only are the workers on the bal, but the entire operation is soo-o.o together in how they interact with their customers...Thank you Howard for your outstanding help. What a mechanic...NITA More

Very poor service process I had a 10am appointment on 9/22- when I arrived there were three long lines just to get up to report in to the service representative. There was not I had a 10am appointment on 9/22- when I arrived there were three long lines just to get up to report in to the service representative. There was not an "appointment only" line- I along with at least 40 others sat in our cars for almost an hour before we were close to the front of the line - I work in sales so I could not waste anymore time and needed cars to move so I could exit. No cared how long we were waiting - they said this is a courtesy service so "you get what you get" - I have another appointment this Friday - of course the woman on the phone could not tell me if they would work on my car at my scheduled time or not - she was very flip - I would not purchase or lease a car here again because of their extremely poor service department. More

damaged my car during a repair Toyota was always fantastic with me as long as Î had my check book in hand. But as soon as I put my check book away I saw a different side, buyer bewa Toyota was always fantastic with me as long as Î had my check book in hand. But as soon as I put my check book away I saw a different side, buyer beware. Toyota caused damage to my car during repair. When putting parts back together major wires were crimped between parts. The car seemed to run fine at first but soon after this caused shorts and a variety of ongoing problems. It wasn't until weeks later that the underlying culprit of all the problems was found and fixed. The car was at two reputable auto shops including one that specializes in wiring problems. Toyota refuses to pay for repairs saying that they should have been able to fix it themselves. In an ideal world this would be great for all, myself included but only hindsight is 20/20. Once the cause of the problem was known it made no sense for the auto shop to put everything back together and send it over to Toyota. At that point uncrimping the wires was easy and I already owed what I owe to the auto repair shops. Toyota has been noncommunicative, rude, have told me they will get back to me and do not, have lied to me. I have spent about 10,000 dollars at that dealership and I would think they would have assumed I would have spent more so I am shocked at this behavior and would not trust them. More

Came in for a service, ended up leasing a car I worked with Heather for me car lease. She did a great job helping me understand all the formalities since it was my first time leasing a vehicle. J I worked with Heather for me car lease. She did a great job helping me understand all the formalities since it was my first time leasing a vehicle. John and her gave me great insight on the pros/cons of leasing and buying a vehicle. For someone who never likes making impulsive decisions, they convinced me that leading was the right option for me and helped me calm the nerves. More

Exceptional Customer Service I recently had the brakes replaced on my Lexus. All of a sudden, VSC lights appeared on my dashboard. I was fortunate enough to get in touch with Serv I recently had the brakes replaced on my Lexus. All of a sudden, VSC lights appeared on my dashboard. I was fortunate enough to get in touch with Service Advisor- Jon Curtis. He immediately got Rich Morelli- Service Director & Bobby Beamer- Service Manager involved. They had my situation resolved within a half an hour. Exceptional customer service provided by all. The technician that resolved my problem, Chuck Urello, knew immediately what corrective action needed to be taken. Outstanding, Thanks Again. More

John Curtis I had a problem with my daughters car's tires, eventually it got to John and it was more than satisfactorily resolved. Took my car down for an oil cha I had a problem with my daughters car's tires, eventually it got to John and it was more than satisfactorily resolved. Took my car down for an oil change there was a problem John fixed the problem in less than an hour. I have had nothing but a great experience with John Curtis, it is because of him that I go and send anybody that I know who has a Toyota to AutNation Toyota Pinellas Park. He is very professional, knowledgeable, and courtesy. He is a real car and people person. I talked to a Mr. Morelli and he is the boss, he is also very open to listen and help in anyway he can..........Ken More

Amazing and honest service. I appreciate that they only recommended service my car actually needed. Fast service and always a friendly staff working. They are always helpful and I appreciate that they only recommended service my car actually needed. Fast service and always a friendly staff working. They are always helpful and do anything they can to make my experience good. More

Honest service. Always a friendly experience. They make sure my vehicle is taken care of and don't try to recommend things I don't really need. The employee's are alw Always a friendly experience. They make sure my vehicle is taken care of and don't try to recommend things I don't really need. The employee's are always in good moods and go above and beyond to help. More

To Matt Gordon for his excellent thorough caring service !!! Hi ! Please note the review I just e-mailed presently to AutoNations Toyota Pinellas Park in regards to the excellent service of Matt Gordon on 20Oct Hi ! Please note the review I just e-mailed presently to AutoNations Toyota Pinellas Park in regards to the excellent service of Matt Gordon on 20Oct 16 1 PM on my Red 2009 Toyota Corolla L JTDBL40E999089224. An unexpected Invoice 629083 of $455.28 but in gratitude for Matt Gordon's and the crews thorough service!!! Thank you again Love, Donna Lee Ford ( w your Toyota's) More

5 star treatment...Excellent Customer Service Took my Camry in for a warranty issue and my experience was top notch! I've been to other dealers in the past and was not happy with the customer serv Took my Camry in for a warranty issue and my experience was top notch! I've been to other dealers in the past and was not happy with the customer service and lack of professionalism. The entire team at this location was the BEST..even the courtesy van driver was wonderful. Such a pleasant experience, I would highly recommend this dealership. More