AutoNation Toyota Pinellas Park - Service Center

Just moved to the area so this was my first time in. At first, it was very disorganized when I pulled into the service lane. It took quite some time for anyone to even greet me and ask if I needed assistan first, it was very disorganized when I pulled into the service lane. It took quite some time for anyone to even greet me and ask if I needed assistance. I did have an appt. that I had made online the day before. Once someone finally greeted me, they took some time to look in the system and figure out what advisor I was assigned to. Once we got to this part of the process, things went smoother as my advisor, Raquel, did an amazing job getting me updated on my current service that was due and everything it entailed. She also kept me updated throughout the service on timing. I would suggest a revamp of the intake process and customer service training for the frontline employees as it was disappointing until I met Raquel. I'd be happy to consult on how to take care of your customers upon arrival. More

Great service. I used this dealership for past 10 years for purchase and service my vehicles. for purchase and service my vehicles. More

My service attendant Jonathan was very good, explained different things I needed to know. Came in for a tire replacement but a light was still coming on from a previous visit. Problem was solved, tire re different things I needed to know. Came in for a tire replacement but a light was still coming on from a previous visit. Problem was solved, tire replaced. Only hiccup was when I first drove up, too many misc people in drive. More

excellent could not ask for anything more ! very frendly ,i will be back for my next service . thank you everyone ! ,i will be back for my next service . thank you everyone ! More

Brought my vehicle in for front right tire repair and it was done quickly and efficiently. was done quickly and efficiently. More

Great turnaround, great friendly customer service, got my truck squared away for a 2500 mile trip across the country where everything ran perfectly. What more is there to say? truck squared away for a 2500 mile trip across the country where everything ran perfectly. What more is there to say? More

I brought my Tacoma in for a recall issue which was supposed to take up three hours and ended taking six. When I received the truck back the a/c was down as low as it could possibly be, a/c vents turne supposed to take up three hours and ended taking six. When I received the truck back the a/c was down as low as it could possibly be, a/c vents turned in all directions, had to readjust seat and it smelled like fast food. I noticed by the odometer it had been driven a little over a mile. These may seem like trivial things to some, but I did not care for them. As for my service adviser, no complaints, was very professional. More

A great place. Everyone is helpful and friendly. Anthony was kind and a good guy to talk to and explain things I will return. Anthony was kind and a good guy to talk to and explain things I will return. More

Edward did an excellent job explaining everything and the work was done very fast with no problem. work was done very fast with no problem. More

I didn't have any problems, I went to the dealership, told them what I wanted, and I had my vehicle three days later, it was exactly what I wanted, Nick Platides was my salesman, and he was fantastic. told them what I wanted, and I had my vehicle three days later, it was exactly what I wanted, Nick Platides was my salesman, and he was fantastic. More