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AutoNation Toyota Pinellas Park - Service Center

Pinellas Park, FL

4.6
1,701 Reviews

1,701 Reviews of AutoNation Toyota Pinellas Park - Service Center

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March 07, 2022

Our service person was very professional and polite. Since we arrived to the time we departed he was very respectful and my wait was not very long. More

by foliveir5824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 10, 2022 -

AutoNation Toyota Pinellas Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 07, 2022

Every time I go I think I'll give it another try. I will not again! Appointments mean nothing. I have 2016 with 21,000 miles. The first thing that happens a salesman comes flying over to make me a gr More

by glamour
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Mar 10, 2022 -

AutoNation Toyota Pinellas Park responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (727) 231-1423 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Mar 30, 2022 -

glamour responded

I have a 6 year old Rav 4 with roughly 21,000. I know you want to buy her back. I brought her in for service on 03/03/22 instead being greeted by an adviser, I was greeted by a salesman. When someone says no they should walk away. Every time I bring her in for service a salesman tries to whisk me off. Once I was in tears. No more, I now say give me your card and if I decide to buy I'll call you. This salesman returned with his card and a deal good for 72 hours. He then asked me what day I was born in January to which I responded how do you know my birthday is in January? He said I know everything about you. Very comforting for a single woman and this day and age of identity theft. He then told me his birthday is January 16th, who cares? Then the adviser comes, I don't know why I made an appointment every body just moves up in the line they're in. She explains that she doesn't take people to her desk anymore and she takes pictures and sends me to waiting area. She finds me and I agree to about $2100.00 of work and was told it would be done at 4pm. At 4:15pm I began to shake. I found my "advisor" and she was checking in other people but assured me my car was ready and she'd be right with me. At 4:30pm I went to register she said she couldn't help a man offered to help and got my slip. I then tried to buy a year's worth of service, the cashier said it was above her paid grade and I had to speak to my "advisor". By the time I left I felt harassed, lied too and desperate for a healthy meal. No customer service. Today I called the dealership to talk to the General manager per email, there is no prompt for this nor was I given a name. The person that answered the call said she didn't know where to direct my call yet another problem. She finally sent me to a vm. I have purchased 4 cars here. I will not buy another nor will I bring my car in for service.

March 06, 2022

Jonathan was our service rep and did a great job. I was in and out n 40 minutes More

by jimmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 08, 2022 -

AutoNation Toyota Pinellas Park responded

Hi Jimmiller, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 04, 2022

I always enjoy going to your dealership for service because of people like Paul H. who always makes my family feel valued and appreciated. More

by recon33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul H.
Mar 08, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 04, 2022

My experience with Autonation Toyota Scion, Pinellas Park was very pleasant. From booking the appointment to receiving the service, I was treated with the utmost respect and professionalism. More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany booked my appointment and Gary was my representative.
Mar 06, 2022 -

AutoNation Toyota Pinellas Park responded

Hi Mel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 04, 2022

Great location with easy entry/exit to major roadway. All personnel are attentive and friendly. More

by jmoney_9_45601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiley Paske
Mar 08, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

March 04, 2022

Very pleased with the prompt and courteous service when needing to unexpectedly replace tires. Incident occurred late in afternoon extending into the evening. More

by canedycf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Decker
Mar 08, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 03, 2022

Raquel was awesome. She was very informative and helpful. She took her time to explain all of the services being done to my vehicle and was available if I had any extra More

by Kaylaferrantino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel
Mar 06, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 03, 2022

Professional and well organized. Very customer friendly.Pleased with the overall service. Would recommend highly as a dealership. More

by brody5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 06, 2022 -

AutoNation Toyota Pinellas Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Pinellas Park and we hope to be of service again in the future.

March 03, 2022

On time excellent service. Service representative was professional knowledgeable and friendly. I will continue to have my 4 runner serviced here. More

by bentleyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard , Decker
Mar 06, 2022 -

AutoNation Toyota Pinellas Park responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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