AutoNation Toyota Pinellas Park - Service Center
Pinellas Park, FL
1,667 Reviews of AutoNation Toyota Pinellas Park - Service Center
Great customer service from everyone especially Ms. Rocky, she is very knowledgeable about the product that she sells. Also, big thanks to Ms. Amanda. Rocky, she is very knowledgeable about the product that she sells. Also, big thanks to Ms. Amanda. More
With in seconds I was greeted and pulled my car up. Fantastic staff they told me an hour and it was under an hour. I am so happy I chose Toyota !!! Fantastic staff they told me an hour and it was under an hour. I am so happy I chose Toyota !!! More
Located an expensive repair problem during routine maintenance weeks before the warranty expired. My ride is good to go and I'm happy with the dealers attention to detail. maintenance weeks before the warranty expired. My ride is good to go and I'm happy with the dealers attention to detail. More
Sad what Dealers are doing now days. Went in for Oil change, stand stuff one would infer...oil and filter, gasket. Nope, at AutoNation they add PP115 SDC Add-on for $11 (aka motor oil Went in for Oil change, stand stuff one would infer...oil and filter, gasket. Nope, at AutoNation they add PP115 SDC Add-on for $11 (aka motor oil treatment). I doubt my 2020 Toyota Highlander Hybrid manual indicates such is required. That was in addition to the normal synthetic oil replaced. Initially my net cost was $71.85 and that was after a $25 coupon from a different dealership. I asked why so much and was told the price of oil changes has gone up. Lori Dezern, she was professional, went over the bill with me and though starting at the front page proceed to detail information on second page. I said wait a minute, what is the $11 fee on the front page about. Well...of course that is what they add to oil changes now days and don't inform the customer they did it or inform them it is an $11 extra charge item. I then had that fee removed (gave me $12 refund). You know, I got to tell you, when I pay $44k plus for a suv I will be dammed if I want a Dealership adding oil treatments to my engine and not give me the option to decline prior to doing so. Now I need to go see them and find out what the heck they put in my engine and google it to see if any bad side effects might occur (one would hope not). On top of all this, I had an AutoNation coupon for a $42.99 oil change that I forgot I had at home and failed to bring with me that day. Service, normally, is good at this Dealership, barring one minor issue with wait time and the other time they screwed up and did not install a 2nd part for a trailer hitch (they reimbursed me for the cost of that job) but it made me miss a evening with family while on vacation and caused additional travel day/time and mileage to double back to a dealer place I left the travel trailer. so they could order the part..what a pain that experience was. I realize dealerships make more on service then selling cars (prior covid) though they lost me forever after getting $2k less then their nada trade-in values sheet indicated when I traded in my prior prius and ridgeline (am certain they made a killing on both when they sold them). More
Service department was cordial and service was great. My Camry was not due for service until July, but Gary did a quick "pit Stop" to check fluids, tires, etc. My Camry was not due for service until July, but Gary did a quick "pit Stop" to check fluids, tires, etc. More