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AutoNation Toyota Pinellas Park - Service Center

Pinellas Park, FL

4.6
1,626 Reviews

1,626 Reviews of AutoNation Toyota Pinellas Park - Service Center

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December 12, 2023

I purchased my Toyota Tacoma there 3 years ago. Everyone that I dealt with was pleasant,helpful and made me feel comfortable. Throughout my life....My word of choice and go to is "Comfortable'. More

by dnicholsrn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Santiago, Matthew Gordon
Dec 13, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 11, 2023

Very attentive and efficient service. Everyone was super nice. Took an hour which is what I was told it would take. Satisfied with service. Thanks. More

by susiecureton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Dec 13, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we are delighted to have provided you with such a positive experience! We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience here at AutoNation Toyota Pinellas Park!

December 11, 2023

I have had Toyota for years . My family and I all buy cars from here and after the experience I had 12/08/23 NEVER AGAIN!! This place has gone downhill !!! The service rep Christy More

by jdmartin.2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christy was my rep I never met Mathew , Matthew Gordon
Dec 13, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you are willing to give us another chance, please reach out to us at (727) 231-1423 to speak to our manager directly.

December 11, 2023

Recently took my 2015 Toyota Avalon for an oil change to Auto Nation Toyota, Pinellas Park. As always, I ask them to please clean up the oil pan, drain plug and cartridge area afterwards. Got my car home More

by Brian F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Matthew Gordon
Dec 13, 2023 -

AutoNation Toyota Pinellas Park responded

Hi Brian, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (727) 231-1423 to speak to our manager directly.

Dec 13, 2023 -

Brian F. responded

I called this number (727) 232-1423 and left a message for a return call to me. I have no clue as to who is the manager?

Dec 14, 2023 -

Brian F. responded

December 14, 2023 This morning I had a face-to-face, 15 minute conversation, with Matthew Gordon (Aftersales Service Director at Auto Nation, Pinellas Park. He explained how the oil drain configuration is set up in many of the 3.5L power plants (Avalon included) and when completing oil changes, there is an oil-splash when draining the oil from the sump and some residual oil remains on rails and parts which are virtually inaccessible, allowing oil drops to the floor that are visible for a couple of days after an oil change. This issue has now been resolved to my satisfaction and I am changing my rating to a 5-star. Thank you Matt Gordon. My wife and I have owned 3 Toyota vehicles and we will continue to do so in the future. Brian F.

December 08, 2023

Another good service experience. Just needed basic scheduled maintenance but they handled the time and communication well. More

by Whodat123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Dec 09, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

hope was great - got me in and out in no time. extremely nice and professional. More

by AmyJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope Peterson, Matthew Gordon
Dec 09, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2023

Excellent 1 year service under the ToyotaCare Program for oil, filter and tire rotation. Pictures were texted as service was performed. More

by ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary PICCININNI, Matthew Gordon
Dec 08, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2023

Always take my little Scion there for service. I deal with Hope Peterson who always looks after me without fail. More

by Adathomson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope Peterson
Dec 07, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Pinellas Park. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2023

Very efficient and Hope was thorough to explain the work needed. Pictures sent to me from technician on my phone showing work done and engine fluid levels. More

by Kathleen.Linden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope, Matthew Gordon
Dec 05, 2023 -

AutoNation Toyota Pinellas Park responded

We are pleased to hear you had such a positive experience with us, Kathleen! If you ever need help, just give us a call. Happy motoring!

December 02, 2023

Go out of the way to work with me and meet my request for service and time. More

by brendaespinueva
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Dec 05, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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