AutoNation Toyota Pinellas Park - Service Center
Pinellas Park, FL
1,659 Reviews of AutoNation Toyota Pinellas Park - Service Center
Was welcomed by Gary , my service advisor. Explained everything that needed to be done Excellent service and I was out in a timely manner. I always have a great experience when getting servic Explained everything that needed to be done Excellent service and I was out in a timely manner. I always have a great experience when getting service More
I had an appointment at 9:30. They gave me Christie, a women who was tied up with another customer. I waited and waited, and since I had an appointment to make, I became very irri They gave me Christie, a women who was tied up with another customer. I waited and waited, and since I had an appointment to make, I became very irritated. Finally, after I went in to her station I was reassigned to another Service Manager David, I think was his name. He was kind, very understanding and efficient. I have bought several vehicles, been a customer since ca. 20001. I don't expect to be treated in such an unprofessional way.. Why make an appointment if you cannot expect to have it acknowledged? I feel the service is declining. I hope it is not becoming WOKE. If so, I will be leaving AutoNation Toyota Pinellas Park. Dorothy Adeline T. Collins More
I had appointment and was attended right away. My car was service in ample time and person who took care of me was very professional and polite. My car was service in ample time and person who took care of me was very professional and polite. More
AutoNation Toyota has always been wonderful to work with. When I get service they chauffeur me to wherever I want to go. I'm treated well. Occasionally they offer me free oil changes. I like my dealership, b When I get service they chauffeur me to wherever I want to go. I'm treated well. Occasionally they offer me free oil changes. I like my dealership, but I hate Toyota's political stances. I won't buy another Toyota because of their "woke" political alignment. More
Christie Torres my service advisor was very helpful with my car being serviced. I was told a time my car would be ready and it was. I have bought 3 cars from this dealership and one reason is I have always my car being serviced. I was told a time my car would be ready and it was. I have bought 3 cars from this dealership and one reason is I have always had an excellent experience . More
Experience always goes easy. Staff is knowledgeable and efficient. Super convenient, I leave my car, and they shuttle me to work and back. Staff is knowledgeable and efficient. Super convenient, I leave my car, and they shuttle me to work and back. More
My services experiences at AutoNation Toyota Pinellas Park have been steadily declining. I have been a services customer since 2013. I began having bad experiences with the detailing shop about 2 years Park have been steadily declining. I have been a services customer since 2013. I began having bad experiences with the detailing shop about 2 years ago. My last couple of details were a rushed sloppy job, and incomplete (never did the roof). I no longer have my vehicle detailed there.. Regarding service, if you are lucky enough to get a service tech that is experienced and knows what they are doing - great. But if you don't and you want something done that is not already on their drop down menu expect a frustrating experience. At my most recent visit I was told "3 hours" for a tire rotation, oil change, and to have the propellor shaft lubed and tightened. I was there for 5.5 hours, and then the service tech said my bill was over $700. Clearly he had no idea what he was doing - when I pushed back my bill went to $325. I find that the Service Management is scarce and not willing to talk with you. Too bad they don't operate like their Lexus Dealership. More