AutoNation Toyota Pinellas Park - Service Center
Pinellas Park, FL
1,631 Reviews of AutoNation Toyota Pinellas Park - Service Center
Experience always goes easy. Staff is knowledgeable and efficient. Super convenient, I leave my car, and they shuttle me to work and back. Staff is knowledgeable and efficient. Super convenient, I leave my car, and they shuttle me to work and back. More
My services experiences at AutoNation Toyota Pinellas Park have been steadily declining. I have been a services customer since 2013. I began having bad experiences with the detailing shop about 2 years Park have been steadily declining. I have been a services customer since 2013. I began having bad experiences with the detailing shop about 2 years ago. My last couple of details were a rushed sloppy job, and incomplete (never did the roof). I no longer have my vehicle detailed there.. Regarding service, if you are lucky enough to get a service tech that is experienced and knows what they are doing - great. But if you don't and you want something done that is not already on their drop down menu expect a frustrating experience. At my most recent visit I was told "3 hours" for a tire rotation, oil change, and to have the propellor shaft lubed and tightened. I was there for 5.5 hours, and then the service tech said my bill was over $700. Clearly he had no idea what he was doing - when I pushed back my bill went to $325. I find that the Service Management is scarce and not willing to talk with you. Too bad they don't operate like their Lexus Dealership. More
We are quick to complain when things are not to our liking, but we don't usually offer praise when things are done right. My recent experience at AutoNation was beyond my expectations. I expected to ha liking, but we don't usually offer praise when things are done right. My recent experience at AutoNation was beyond my expectations. I expected to have to fight off being pressured to buy a new vehicle but that never happened. Gary was very polite and professional in his handling of the servicing of my vehicle. P.S. I did miss the donuts that were offered in the pre-pandemic waiting area! More
Have been a customer for over 30 years to both purchase and continue to have all my vehicles serviced there. Your service advisor, Gary Piccininni is the main reason because he has always been very profess and continue to have all my vehicles serviced there. Your service advisor, Gary Piccininni is the main reason because he has always been very professional and knowledgeable. More
I have been coming to this dealership for purchases and service for 15+ years and I'm not sure what happened but they broke every record for the slowest oil change. (2H17M). service for 15+ years and I'm not sure what happened but they broke every record for the slowest oil change. (2H17M). More