AutoNation Toyota Pinellas Park - Service Center

This is long but worth the read. On May 20,2022 I purchased a 2017 RAV4 hybrid with AWD. My salesman was Scott Cannariato. He was a joy to work with and may trading in my 2011 RAV4 On May 20,2022 I purchased a 2017 RAV4 hybrid with AWD. My salesman was Scott Cannariato. He was a joy to work with and may trading in my 2011 RAV4 and buying the 2017 fairly painless. ( Let's face it buying a car these days and paying $$$ is never painless) Scott was professional with a pinch of good ole boy with manners.( As a Mom to 5 sons he charmed me and warmed my heart) He went the extra mile when in my excitement I left a few things in my old RVA4 and notified me. He even grabbed my Guardian Angel pin i had on my headliner! Thanks Scott. So ask for SCOTT CANNARIATIO when you go. part 2... On July 28, 2022, I had my first 5,000 mile oil change and yes, I get around for a little ole senior citizen. I was greeted quickly by another Scott, who wanted to know about my appointment and if I wanted to trade in, I laughed and said No, I just bought it!! Christie Marin, my service Adviser, greeted me like an old friend, listened to my concerns and acknowledged them. I had mentioned my driver's side headlight being out and a missing center hubcap. As I was waiting, I went over to the Used Car building and they helped me once again by printing out all my paperwork on my sale as once again I had put my originals in a safe place and couldn't find them... another dang senior moment. After a bit of a wait, while I worked on my crochet project, I was done and free to go. I gathered my belongings and proceeded back to Riverview. I noticed that my headlight was still out AND once again I had left something at the dealership! Trust me I AM NOT pleased with all these "senior moments" but thankfully, my AN Toyota crew takes it in stride. I left message for Christie and texted Scott as time was of the essence, I had just bought that cup! Scott sent me a picture within minutes!! once again my hero. So back I went on the 29th, collected my cup and proceeded to the parts department to get my lightbulb and hubcap. I wasn't going to bother service for something I easily do. I saw Christie and told what I doing, she immediately got in my car and drove it around to the Service department and within 15 minutes I had my car back thanks to my service tech Abubacarr and Christie free of charge!! I love my crew, Scott, Christie and Abubacarr!! More

Dealer staff was very professional and efficient. Took my RAV4 in for and oil change and tire rotation which took about an 1 1/2. Whole process went very smoothly and I would recommend this dealer Took my RAV4 in for and oil change and tire rotation which took about an 1 1/2. Whole process went very smoothly and I would recommend this dealer for service. More

Conveniently located on US19 and easy to schedule appointments online and very responsive to emails. appointments online and very responsive to emails. More

Fantastic dealership. I have purchased two cars from there and been going there for service for years.My service advisor, Gary Piccininni is the best. He goes above and bey I have purchased two cars from there and been going there for service for years.My service advisor, Gary Piccininni is the best. He goes above and beyond. I definitely recommend. More

Excellent service! We are on an extended road trip and they were very accommodating so that we could get our next scheduled Toyota Care Maintenance Service. We are on an extended road trip and they were very accommodating so that we could get our next scheduled Toyota Care Maintenance Service. More

I unfortunately had the bad experience of having to buy a $4000 new hybrid battery. It had to be ordered and was told that it would be about a week and it was a week. They were able to get the battery in tak $4000 new hybrid battery. It had to be ordered and was told that it would be about a week and it was a week. They were able to get the battery in take it for a test drive and do the inspection of my tires brakes etc. Because of the cost of the battery I think it ended up being $5200+ with tax they didn’t charge me for the oil change or cleaning out my drain problem on my sunroof which I extremely appreciated. Drop off was a little slow because it was busy and pick up was a breeze overall they did a really good job. I felt they were very professional and very organized More

Wait was too long for oil change. 2 hours! Hope was very pleasant and apologetic. 2 hours! Hope was very pleasant and apologetic. More

This was the same dealership where we bought this Sienna and where we have taken many of out other Toyota's. and where we have taken many of out other Toyota's. More

They are the best dealership to go to. Really helpful, and on point and honest. Really helpful, and on point and honest. More

I had my 1 year vehicle maintenance done. They did a 28 point check, and an oil change. They also had a recall that required the computer to be reprogrammed. The Service associate said it sh They did a 28 point check, and an oil change. They also had a recall that required the computer to be reprogrammed. The Service associate said it should take approximately 2 hours to complete. It took over 4 hours! The Service associate also said the Technicians don’t always log into the system, so there was no way, other than walk to the service area, to get a status update. Very poor communication skills between departments. More