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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,554 Reviews

1,554 Reviews of AutoNation Toyota Mall of Georgia Service Center

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November 21, 2023

Paul Kim and Map Mouth always make things very easy with their professionalism and their great customer service! More

by will14lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim, Map Mouth
Nov 23, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 21, 2023

Shannon is always nice and helpful and having the car ready for pick up in the time promised. More

by mariussima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Nov 23, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 20, 2023

The facility was clean and bright, employees were friendly, helpful and professional! The cafe was s nice touch for those who are waiting. More

by parkerhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Wread
Nov 22, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2023

Always great service. Sam always treats me and my car really well. I'll be back soon. More

by jyogman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hulse
Nov 22, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2023

Great service as expected from Toyota. I brought my 4 Runner in for it's routine 90,000 service. The work was done on time and reasonably priced. More

by pick300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Nov 22, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2023

Love the service department. Took my 22 Highlander in for 15k mile checkup and oil change. David was working with us. He was professional, polite , listened to our issues and had More

by Pattyindacula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
Nov 22, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

Have only taken my car there, it’s where I trust. I believe they are honest about the problems your car may have and they also give you fair prices. More

by eveny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen
Nov 21, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 18, 2023

David was so very helpful after I got there for an oil changed and saw appointment been cancelled by Toyota! He immediately corrected the error and got the car serviced. Thankful for great service. He w More

by cbtate612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 21, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2023

Dealership does great service. Always professional and helpful. Wait times are always long even when getting minor service such as tire rotation. Almost two hours More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 20, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6083 -- we hope to hear from you soon.

November 16, 2023

Have been going to these guys for 10 years and they are absolutely the best. I actually get three vehicles serviced by them including a Lexus because I think they do better than my Lexus dealer in their pr More

by IS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Nov 19, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Mall of Georgia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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