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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,556 Reviews

1,556 Reviews of AutoNation Toyota Mall of Georgia Service Center

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December 04, 2023

Alan K is amazing taking care of my vehicle. I have been a loyal customer for 17 years More

by Raphaelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan K
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Dec 07, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2023

Great service ! I had an appointment and they informed the waiting time. The representative indicated where the waiting area was located so I can work on my computer More

by Lidiette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmund
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Dec 04, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 01, 2023

Excellent service! Brought my Venza in for the 30,000 mile checkup. Shannon was so helpful and friendly! Thoroughly went over my options and had my car ready at the tim More

by kmckenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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Dec 03, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

They are quick and fair and get things done. Alen is great. Take a Toyota here. More

by pkcurrie@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEN
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Dec 04, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 30, 2023

Made an appointment under 5 mins. Prices are reasonable for the quality work they provide. More

by anthonyaraki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Dec 02, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

I've been going to this location since 2017 and I worked with a lot of people, but Paul has been the best of them all. I keep going back . More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Nov 30, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

We were promised a free oil change due to the last service we received as being poor. So we gave them a second chance to make good on their promise, again, they have failed. They said they had no reco More

by annaj4174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
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Nov 30, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we regret to hear that your recent experience was anything less than exceptional. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6083 -- we hope to hear from you soon.

November 26, 2023

My service provider is always informative and helpful as well as nice. I will always com back More

by chennaulttwanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen
Report | Print
Nov 29, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2023

Excellent service, very helpful, communication was quick and I was not pushed into getting work done I did not want done at that time. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Nov 24, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

November 23, 2023

He is so kind and friendly to me and explain very well. I understand very well Mt car's conditions. More

by Forever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He is so nice.
Report | Print
Nov 24, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

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