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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,554 Reviews

1,554 Reviews of AutoNation Toyota Mall of Georgia Service Center

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October 15, 2022

Always great and timely service. Shannon is the best service advisor! Been servicing my Toyota here for few years so far and even moved away a bit but still coming back to do my rout More

by John V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 15, 2022

Purchased a Tundra tonneau cover kit. OEM Toyota. Dealership does not stand behind their parts. Parts manager insisted that they install 4-5 a day, but ordering the kit was an ordeal. Tea More

by Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parts Manager
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Tundra, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 15, 2022

Service associate very kind. Nice waiting area and clean bathrooms. Excellent service. Would recommend it to friends and family. More

by Darley Munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianelis
Oct 20, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Darley, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Mall of Georgia and we hope to be of service again in the future.

October 14, 2022

They are always willing to help and also courteous. I also appreciate the shuttle service they offer. More

by Donnaqholt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Take care!

October 14, 2022

I have warranty on all of my tires one about to burst at the seems, 2 very low tread and one just starting g to be low tread. They did not take my keys at drop off because the receptionist and service atten More

by lancets.0-tilt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Mall of Georgia. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6083 -- we hope to hear from you soon.

October 14, 2022

Thank You To Shannon for always taking care of my car she always gives me an execellent service she is the best!! More

by Paola Duarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello Paola! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2022

The service Department is second to none, it starts with my service advisor Shannon who is the best, always pleasant and polite,the greater who welcome me when I pull my car into the garage for service was More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wread
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Lou, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 14, 2022

I don't know what they did to my 2010 Toyota Camry I brought my car for inspection and oil change., but it's worse than when I brought it in. As soon as I picked it up I am hearing like a muffler leak a More

by radumamut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnson, Dillon / Davenport ,Kevin
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Mall of Georgia. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6083 -- we hope to hear from you soon. Take care!

Oct 19, 2022 -

radumamut responded

Please delete my comment. No longer valid. I've taken the vehicle to an independent mechanic and he said he could do nothing about the muffler noise, it's the intake noise from car, and every car is different. I might've gotten a lemon.

October 14, 2022

Everyone is so friendly and the service is fantastic. They are always on time and service is completed in a timely manner. More

by Oakes53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ko
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2022

Was glad to get an appointment to get an oil change the day I called. Was pleased with the service advisor I HAD. More

by Edobbs17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diallo,Al
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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