AutoNation Toyota Mall of Georgia Service Center
Buford, GA
1,554 Reviews of AutoNation Toyota Mall of Georgia Service Center
I drive a Lexus and if I can’t get an appointment with Lexus right away, I will visit this dealer. My vehicle was serviced immediately and the time did not take long for an oil change and tire rotation. I Lexus right away, I will visit this dealer. My vehicle was serviced immediately and the time did not take long for an oil change and tire rotation. I scheduled the appointment online and the service advisor David S. was very professional and nice. I rated the service a 3 because my wheel lock was missing and I have called the dealer ship so many times and left messages but no one answers the phone in the service department. My advice is ANSWER the phone. I have called the main number, service number, parts number and sales but no one picks up on service. More
I had an appointment with one advisor, but when I came there I saw that advisor was so busy and suddenly the other advisor jumped in to help me without waiting for long time. Both of them are very nice an there I saw that advisor was so busy and suddenly the other advisor jumped in to help me without waiting for long time. Both of them are very nice and finished the service based on the time I needed my car back. Very professional people. More
Everyone is very friendly and seem down to earth. The place is nice and spacious. And the little Cafe in there has really good food if you're hungry and don't want to leave outwards. The place is nice and spacious. And the little Cafe in there has really good food if you're hungry and don't want to leave outwards. More
I had found my 2019 vehicle on line but when I showed it to the salesperson, they tried to sell the vehicle to me for $8000 more. They then claimed that they hadn’t seen what I showed them. I did end up it to the salesperson, they tried to sell the vehicle to me for $8000 more. They then claimed that they hadn’t seen what I showed them. I did end up paying the advertised price in the end after a few more misunderstandings. I drive up there now for the excellent service I get from Shannon Wread who had been my representative at Stone Mountain Toyota for a very long time. I have been well pleased with the service team and their concerns for my 2019 vehicle and will continue making the long drive for service and repairs as a result. I also enjoyed a wonderful experience with Charles in being shuttled. He was able to both drop me off and pick me up from a restaurant so I could eat comfortably while I waited for my service to be completed. More