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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,554 Reviews

1,554 Reviews of AutoNation Toyota Mall of Georgia Service Center

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April 04, 2023

Shannon was excellent and got the service I needed performed quickly. I’ll definitely return for my next scheduled service. More

by Markital
Recommend Dealer
Yes
Employees Worked With
Shannon Wread
Apr 07, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 03, 2023

Made an appointment for an oil change which I found out that I didn't need but I did need new tires. My Service Rep was great as always. Very helpful, polite & all was done in a timely matter. The facil More

by snboyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hulse, Samantha was great! She explained all the details about choosing new tires, ratings, mileage & etc. She was very helpful & made the decision easier for me.
Apr 06, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 03, 2023

David was my salesman he has always been professional and understanding. He always gives us the best scenarios and listens to us without any attempts to talk us into something that we are fully aware of. More

by christine.Whitley
Recommend Dealer
Yes
Employees Worked With
David
Apr 06, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Christine, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! Feel free to stop by if you ever need any more help.

April 01, 2023

I like coming to Auto Nation Toyota Mall of Georgia. My service provider Alen is always nice, kind, and professional. I'll come back here. More

by chennaulttwanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen
Apr 05, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 01, 2023

Went for the 5000 miles service (tires rotation). Service speed was good but when I got home I noticed that one of the valve cap is missing. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Samantha Hulse
Apr 05, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Kevin, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6083 to discuss what we can do to help.

March 31, 2023

Shannon and team always make my experience a great one ! I trust her and her recommendations. I will always come back with her type of exceptional customer service. Shannon is the best! Thank you! More

by Seaside704
Recommend Dealer
Yes
Employees Worked With
Shannon Wread
Apr 03, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello, thank you for your kind review; we are happy to pass along your comments to Shannon here at AutoNation Toyota Mall of Georgia! If you ever need help, just give us a call. Happy motoring!

March 30, 2023

Service and four wheel alinement,truck drives great. Service rep. Dianelis does great job. Good people person. More

by Donnie
Recommend Dealer
Yes
Employees Worked With
Dianelis
Apr 03, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Donnie, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

March 27, 2023

Great service, amazing people I was in and out super fast for how many people were there More

by bblovesnike
Recommend Dealer
Yes
Employees Worked With
Samantha hulse
Mar 31, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2023

I dropped off my car for several different kind of services but it was done in a day. While they fix my car Samantha(dealership sales) and I TXT each other about additional service which is easy to c More

by seanwhang1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Mar 31, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Mar 31, 2023 -

seanwhang1 responded

Thank you

March 25, 2023

Always excellent service . My service tech Alen K. Is always helpful in explaining what is needed and gives recommendations without ever telling me to get things I don’t need d More

by Amitang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Kendrick
Mar 29, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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