Back

AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,554 Reviews

1,554 Reviews of AutoNation Toyota Mall of Georgia Service Center

Sort by
June 15, 2024

Profesional and experienced service advisors, Richard and Ethan. Short waiting time, quality dealer, highly recommended. Thank you. More

by Cora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard & Ethan.
Jun 19, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 14, 2024

To have my 2012 Camary Hybrid serviced while I waited for the maintenance to be completed. Additional was needed so I was given a ride home and when the car was ready, I was picked up by the shuttle and ta More

by jhnalms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Khiev
Jun 16, 2024 -

AutoNation Toyota Mall of Georgia responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

June 12, 2024

Got my oil changed done at a very timely manner with no appointment. My service advisor Robert was great More

by thanzil72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 14, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 12, 2024

Paul Kim was the service advisor for my car repair after a local tire shop did an incomplete, shoddy job on it! He listened attentively to my concerns, explained the process to me clearly & without rushing, More

by place_frayed_0r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim, Jaime Godinez
Jun 14, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! If you have any further questions, please don't hesitate to reach out!

June 11, 2024

Rico replaced a broken windshield. The replacement had a very unnoticeable crack in it. He then replaced it again at no charge! Thanks Toyota and Mr Rico. Excellent job and service! More

by Kent Turpin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Wread and Mr Rico
Jun 13, 2024 -

AutoNation Toyota Mall of Georgia responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Great experience overall. The advisor quickly helped me check in, explained the required service and kept me updated throughout my wait. More

by ehewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen
Jun 13, 2024 -

AutoNation Toyota Mall of Georgia responded

Hello, we're glad you had such a wonderful experience with us! Drive safe, and we'll see you on the road.

June 10, 2024

I aways have a great experience. Customer service is always excellent. Alan in the service department and the shuttle driver, Charles, are the best! More

by jesscalvit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan,Charles
Jun 13, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

June 10, 2024

The dealership is really nice. The people there are also very nice. The only problem I have ever had is that they can be very slow with getting my car finished. More

by km12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 12, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (770) 674-6083 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

June 10, 2024

Scott was the attendant that serviced me. He was phenomenal. 10/10 experience. I'll be looking for him when I come back to AutoNation Toyota! More

by Russell Sumling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Khiev
Jun 13, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi Russell, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to your next visit! Take care!

June 06, 2024

Excellent customer service from Service Representative Paul, maintenance technicians, shuttle personnel, and the entire AutoNation Toyota Group. More

by rjjustice1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Lane Manager Paul Kim
Jun 10, 2024 -

AutoNation Toyota Mall of Georgia responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!