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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,556 Reviews

1,556 Reviews of AutoNation Toyota Mall of Georgia Service Center

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July 24, 2023

Is good The attention is very good I arrived early and I thought I was the first but there were already many people waiting for more attention, however it was fast More

by Victoriamartinezm29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielis
Jul 28, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

The service was great. They were fast and my contact person was very courteous. They were able to keep my appointment time. More

by hollisjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Jul 27, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

I’ll enjoy the greeting that I received from Paul as well as the young man that pulled my car into the bay always a great experience. More

by Townes R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Jul 28, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Townes, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Always clean, great costumer service, good coffee, food. A pleasure to get my car service and the service representative Christopher Richter always so nice. Definitely my favorite car dealer. More

by Andrew Humphrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Richter
Jul 26, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Andrew, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Excellent customer service whenever we use the Service Department. They automatically apply discounts when they can. Ask for Map Mouth, he is great to work with. More

by nespy
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Map Mouth
Jul 26, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Nespy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

I have dealt with another Toyota service center in metro Atlanta and by far this center gives much greater service. The staff is friendly and helpful and I have never felt the upscale…..just service for wha More

by Susieq73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
Jul 25, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

Had an 11am oil change appointment. We arrived 30 minutes early and it still took 3 hours. The manager ended up coming out to assist because several people came in and left before us. A More

by thiglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Jul 25, 2023 -

AutoNation Toyota Mall of Georgia responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6083 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 19, 2023

Very happy with the service and Genesis who attended me very friendly very professional, I didn't have to wait that long. More

by David Palma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
Jul 25, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi David, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Feel free to stop by if you ever need any more help.

July 18, 2023

This dealership provides great customer service and attention to detail with a professional attitude and caring. More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Jul 25, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Janice, thank you so much for your positive comments about AutoNation Toyota Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2023

Very attentive dealership with an honest perspective of what you need and don’t need. The service advisors really get to know you over time. More

by Schneiderp007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Jul 20, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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