AutoNation Toyota Mall of Georgia Service Center

I am very pleased with all aspects of my service here…. .especially with my service advisor - Alen Kadiric. I called him to coordinate my visit and it was done with excellent customer service, period. Than .especially with my service advisor - Alen Kadiric. I called him to coordinate my visit and it was done with excellent customer service, period. Thanks More

My service advisor dianelis was excellent, she took great care of me, she’s very professional, and I will always in come back to see her. this dealership has always take good care of me. Their express depart care of me, she’s very professional, and I will always in come back to see her. this dealership has always take good care of me. Their express department is great and very knowledgeable. I recommend them 100% More

I’ve always come to this dealership, they have always take great care of me my service advisor Dianelis is very knowledgeable and professional, she is the best!!! Their technicians are also very knowledg take great care of me my service advisor Dianelis is very knowledgeable and professional, she is the best!!! Their technicians are also very knowledgeable, and they do a very good job on my car, I recommend this dealership 100% More

Great customer service, secured my return business. Great expediting my time. Great Great Great Great Great expediting my time. Great Great Great Great More

Had a good experience with Alen Kadiric. He answered all my questions. Service was done in good time . He answered all my questions. Service was done in good time . More

Honestly I was quite disappointed by this experience. My service advisor was very nice and made the experience quite a bit better but that's the only good part. I walked in and was immediately bombarded My service advisor was very nice and made the experience quite a bit better but that's the only good part. I walked in and was immediately bombarded by a man demanding I tell him who my service advisor was and I had to look through my emails to check and he seemed to get more and more frustrated each moment I checked. Also after I left from retrieving my car, I was driving down the road and heard a very loud scraping sound about 4 miles away from the dealer and when I went to check on it... My entire front plate assembly had basically fallen off the vehicle. There are 5 screws for it, only 1 of them was put back on. I pulled over and called and was immediately greeted with the hold tone for 10 minutes and then hung up on. I called back and was told to wait and then another 10 minutes passed and was hung up on again. My service advisor eventually called me and said a tow truck would come and get me. The tow truck guy was very nice and made me feel a lot less frustrated. The whole experience was very stressful and turned me off from the Toyota network. Also they bent my key and only "bent it back to normal", after I had to ask about it. I asked for a new one and still haven't heard anything back for a week. Also I checked under my hood and noticed 6 of my plastic clips missing from the assembly. I know they were there before because I had just had an inspection on the vehicle at another dealership. More

They were kind and friendly. The solved my solutions the same day. Gen was very nice. What i did was services on my car. The solved my solutions the same day. Gen was very nice. What i did was services on my car. More

Another excellent experience. Very clean. Nice amenities while waiting Will be back again. Thank you. Very clean. Nice amenities while waiting Will be back again. Thank you. More

Todo bien,el servicio muy profesional y a tiempo el personal siempre atento y profesional personal siempre atento y profesional More

Top notch service department! I want to commend Shannon for a truly exceptional experience. She was prompt, friendly and took care of me even without an appointment! I want to commend Shannon for a truly exceptional experience. She was prompt, friendly and took care of me even without an appointment! More