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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,556 Reviews

1,556 Reviews of AutoNation Toyota Mall of Georgia Service Center

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July 27, 2021

Great service and great job, very efficient Larry from Great service and great job, very efficient Larry from Collision was able to deliver the promised date of completion Kelvin from Service provided g More

by Groot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry from Collision repair & Kelvin from Service
July 26, 2021

Toyota Mall of Georgia knows how to treat their customers!! The staff and service technicians go above and beyond giving great customer service and making sure every customer is completely satisfie More

by ms_marly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richter
July 26, 2021

Alen wasn’t my advisor but took over for him and helped me get in and out with my appointment. Great service and very professional! More

by Nickmiller2393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
July 24, 2021

I had my tires rotated and free inspection completed. The service was very good. He explained my inspection and told me what I needed to get serviced. More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Owens Jr
Jul 26, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi Cat, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value and we hope you'll consider us again in the future!

July 23, 2021

I had my tires rotated and my oil changed. I was in and out in less than an hour. Chia did a good job. Thanks More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
July 22, 2021

Good service good people good price good gods gods gods gods god good good good good good good good good good good good good good More

by Crismary_87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianelys Lindares
Jul 23, 2021 -

AutoNation Toyota Mall of Georgia responded

Crismary, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!

July 21, 2021

Used this dealership for 10 years work is always done on time, the price to me may be a little high, but the work is done right and I feel my car is safer and the work is guaranteed. More

by rktyree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richter
Jul 23, 2021 -

AutoNation Toyota Mall of Georgia responded

Hello Rktyree, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 20, 2021

Took the car in for standard oil change. , I see a leak on my garage floor. I take the car back and the service “advisor” named Map Mouth says, the oil plug on the pan has a leak and it needs to be replac More

by Toyota customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MAP MOUTH
February 23, 2021

The last time I was in there, my Tundra was not making the power it should and they could not find out why so they blamed the K&N Cold Air Intake. I told them it ran fine with that installed for at least More

by dtrucksis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names.
Feb 24, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6083 to discuss what we can do to help.

December 15, 2020

DO NOT BRING YOUR CAR IN FOR SERVICE!!I brought my 2018 DO NOT BRING YOUR CAR IN FOR SERVICE!! I brought my 2018 RAV4 FWD (20k miles) in for service due to a random screeching noise coming from right fro More

by NISMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Richter (service adviser), Brian (service manager)
Dec 22, 2020 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (770) 674-6083. We would appreciate the chance to turn your experience around.

Feb 19, 2021 -

NISMO responded

I've contacted the general manager and the service director Todd numerous times, but never receive any response.

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