AutoNation Toyota Mall of Georgia Service Center

I took my truck on a Friday after calling earlier in the week for them to order the parts. They said they didn't have any loaner cars but it should be done by Saturday since I brought the truck in early Fr week for them to order the parts. They said they didn't have any loaner cars but it should be done by Saturday since I brought the truck in early Friday. After not receiving a status update on my truck I called and was told twice that I would receive a call from the service manager they never called. It wasn't until Webnesday of the next week that I received a call and was able to pick up my vehicle. I have never had such xxxx poor service from a dealers service center in my life. I will never take my truck there again the person I turned my vehicle into was Ed who was supposed to be filling in for Kimberly. When I asked to speak to the service manager when picking up my truck he was conviently not there. This the absoulute worse place to rake your car I don't care if I have to go to a dealer 30 miles away I will be damned if I allow them to profit off of me with such crappy service. More

I had an appointment and I was in the garage on time. Had oil change and tire rotation, took just under an hour which was about how long I was told it would take. Christopher was my service rep and did an ou oil change and tire rotation, took just under an hour which was about how long I was told it would take. Christopher was my service rep and did an outstanding job getting me in and out of the dealership in the least amount of time, and of course this is a team effort, so the actual mechanic was on the ball as well. Would highly recommend this dealership to anyone. More

Shannon Wread did a wonderful job in helping me with with my concerns. Explined what I needed. Was was very pleased .60,000mile checkup. Did tuneup and transmission service. my concerns. Explined what I needed. Was was very pleased .60,000mile checkup. Did tuneup and transmission service. More

Very happy with the service I get from Chris in the service Dept and even more satisfied with the work that Mark does on my Supra. service Dept and even more satisfied with the work that Mark does on my Supra. More

I had the premier service from Toyota when I bought my Tacoma. They have followed through on their promises and I have not paid for a schedule service in the first 2 years. Great people to deal with. Tacoma. They have followed through on their promises and I have not paid for a schedule service in the first 2 years. Great people to deal with. More

I’m very please with the service and the person at the reception her name is not easy fir me to say but y think it was Denileja or Denlijela. I gave her my 5 starts for her servuce at the counter and her reception her name is not easy fir me to say but y think it was Denileja or Denlijela. I gave her my 5 starts for her servuce at the counter and her prifesiobalism More

My customer experience was a very positive. Alen was very professional and helpful in coordinating my services. Kenneth patiently shuttled me around while I was awaiting for my car to be serviced. I would de professional and helpful in coordinating my services. Kenneth patiently shuttled me around while I was awaiting for my car to be serviced. I would definitely come back because of these gentlemen. More

Mike, the collision manager, helped make my repair experience after my recent accident as good as possible. My car looks good and runs well, too. experience after my recent accident as good as possible. My car looks good and runs well, too. More

On Thursday August 26th I had an appointment for oil change and tires rotation in the Toyota Services in Bufird GA. Alen Kadiric Service Adviser help me a lot it’s the BEST customer service I meet in change and tires rotation in the Toyota Services in Bufird GA. Alen Kadiric Service Adviser help me a lot it’s the BEST customer service I meet in the Automation Toyota in Buford GA. Next time I’m gone look fir hem again. Thank you Alen for all your help. More

Although my service took much longer than normal (2 hours), the lounge was very comfortable and they made up for my wait time by comping some of my bill. hours), the lounge was very comfortable and they made up for my wait time by comping some of my bill. More