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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,554 Reviews

1,554 Reviews of AutoNation Toyota Mall of Georgia Service Center

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February 01, 2022

Not honest with the service and didn't completely honor the coupon I received in the mail. Was charged more than what was stated on the coupon for a basic oil change! But, they got me in and out as promise More

by williamschoice96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Feb 05, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2022

The service was well done and quick. I was really satisfied and will continue to do business with this dealership. More

by lphadael
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 06, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

January 31, 2022

The facility is clean and organized, staff is professional and courteus; the service is on time and good.The credits go the new management. For service advisor I highly recommend Kennett Brannig More

by Emailonline1975com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennett Brannigan
Feb 04, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2022

Very nice customer services from Alen. Highly Very nice customer services from Alen. Highly recommended! The new renovated waiting areas are very comfortable and clean. More

by susanlee163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
Feb 04, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2022

All of my concerns were handled professionally and cheerfully! My service advisor in concert with his manager were delightful to work with at AutoNation Mall of Georgia. The service there on my 2018 More

by pchase54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map, Michelle, Todd
Feb 04, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Feb 08, 2022 -

pchase54 responded

Please keep up the good work! Positive interactions between your service advisors and customers with details and options to get issues resolved will always be appreciated by your customers. I will continue to use Autonation Mall of Georgia Toyota for my service and future vehicle purchases. How about a 500 mile, electric truck or SUV!!

January 31, 2022

Map, my advisor, was very thorough explaining what the technicians did and gave advice about my Tacoma. Good job! More

by davidharcourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map Mouth
Feb 04, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2022

David in service and his boss mike did an outstanding job working with me! Being a woman you don’t find men out there who’s not trying to pull one over on me . So thank you very much for everything and being More

by teresadnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, and his supervisor Mike
Feb 05, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

January 29, 2022

Clean and bright. Everyone was friendly and very helpful. CSR explained everything that needed to be done to my car and provided a list complete with prices. Will be back to get everything done! More

by Byron Rideaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Kediric
Jan 31, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 29, 2022

The conceptional mall of Georgia has very good service, very good attention, I recommend them. More

by Juan suarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the name
Jan 31, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Mall of Georgia and we hope to be of service again in the future.

January 28, 2022

Checked car thoroughly, Frankie had me in and out in no time....Perfect! New Brakes, and replaced battery ....Great prices! More

by stevenschnitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Owens
Jan 31, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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