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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,554 Reviews

1,554 Reviews of AutoNation Toyota Mall of Georgia Service Center

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October 25, 2023

The service department is very fast and professional. Always gets me in and out smoothly More

by Handyman11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 31, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 25, 2023

Had scheduled appointment in advance for brake service. Was pushed from one service representatives to another. Had to wait 2 1/2 hours in a not-so-busy Tuesday afternoon to get only one-axle brake service More

by notsohappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
several service reps
Oct 31, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6083. We hope to hear from you.

October 25, 2023

Excellent maintenance service for our Highlander. Alen Kaderic is recurrently outstanding to work with and I appreciate his steadfast work! More

by chris.dawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Kaderik
Oct 31, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 25, 2023

David bd hi team o technical mechanics are awesome service advisor, he is very thorough and continues to provide excellent service in a very timely manner. I enjoy the experience that I encounter at t More

by tannest.chasers_0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Matt and the porter driver
Oct 31, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 23, 2023

Always good service, transparent pricing, and timely service when I take my car in for maintenance. More

by Scott W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Oct 24, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Scott, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2023

Great service. Great waiting rooms. Prompt service. Christopher offered wonderful advice and was very Friendly. More

by rosella_hutson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 20, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

I found the location easy to navigate. Employees were all courteous and upfront and friendly. Lots of accommodation such as food, seating, restrooms and etc. They made sure to finish my se More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Holocombe
Oct 19, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Brought my Sienna in to diagnose a noise it was making. Paul Kim took care of everything from the moment I walked in till I left with my repaired van. He checked me in, arranged for a rental car for me, co More

by keciafischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Oct 14, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 10, 2023

I feel that my car was checked thoroughly, I was notified during the wait what they found that needed replacing, More

by mdanenburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha House
Oct 10, 2023 -

mdanenburg responded

I feel that mm car was checked thoroughly, I was notified during the wait what they found th needed replacing

October 09, 2023

Shannon was kind and transparent. The only down side was that the car took 5 hours to be done and ready for pick up. It be fair I dropped it off on a Friday afternoon so I guess it wa More

by Zazu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Oct 11, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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