AutoNation Toyota Mall of Georgia Service Center

Outstanding customer service. Particularly impressed by the Customer Service Representative at front desk. He went out of his way to accodate me. Even though he had several cus Particularly impressed by the Customer Service Representative at front desk. He went out of his way to accodate me. Even though he had several customers at the same time and found himself in a high pressure situation, he stayed calm, in charge, kept his sense of humor and the smile never left his face. Service department as well acted quickly to take care of my vehicle in a very timely manner. I have used them several times, not only for service but also body work. Because of the consistent quality of this dealership in every department, I highly recommend AutoNation Toyota Mall of Georgia. More

Al kept us informed on the services we needed and which of those were most vital. We needed new tires, so that limited what other work we could get done. Will definitely schedule future service appointment of those were most vital. We needed new tires, so that limited what other work we could get done. Will definitely schedule future service appointments with Al!! More

POOR Customer Service! When I arrived at service dept for oil change, I had parked since I didn’t know to pull in bay, I walked in people @ counter was on cell phones even When I arrived at service dept for oil change, I had parked since I didn’t know to pull in bay, I walked in people @ counter was on cell phones even though they saw me come in no acknowledgment and I had to go asked to be helped. Will NOT be coming back to this dealership where I purchased my 2023 RAV4! More

Chris always services my vehicle and is very helpful, always! I truly appreciate him keeping my truck always performing it's best. always! I truly appreciate him keeping my truck always performing it's best. More

Awesome customer service, very responsive in communicating the service time. I always choose autonation over others communicating the service time. I always choose autonation over others More

Service Center is very efficient. Samantha explained everything and answered my question. Making an appointment was essy Samantha explained everything and answered my question. Making an appointment was essy More

Shannon is fantastic! She took her time explaining the services needed and was very patient. I will come back to see her again. Thank you. She took her time explaining the services needed and was very patient. I will come back to see her again. Thank you. More

They always provide excellent service and needed recommendations for my vehicle which is a 2017 rav4 recommendations for my vehicle which is a 2017 rav4 More

Great service. It was completed on time. They have a very comfortable customer waiting area for the customer. It was completed on time. They have a very comfortable customer waiting area for the customer. More

Great people, fast and amazing service! Good communication! Thank you very much for everything you do! Good communication! Thank you very much for everything you do! More