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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,554 Reviews

1,554 Reviews of AutoNation Toyota Mall of Georgia Service Center

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October 31, 2023

POOR Customer Service! When I arrived at service dept for oil change, I had parked since I didn’t know to pull in bay, I walked in people @ counter was on cell phones even More

by ddiva32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Sutherland is only 1 can remember however I was looking for another new car since I don’t like rav4 and the person that showed me them was going to get me brochure of the vehicle and never seen him again!
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Nov 02, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6083 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 30, 2023

Chris always services my vehicle and is very helpful, always! I truly appreciate him keeping my truck always performing it's best. More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
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Nov 02, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Anna, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 30, 2023

Awesome customer service, very responsive in communicating the service time. I always choose autonation over others More

by pal.sujit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Nov 02, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 30, 2023

Service Center is very efficient. Samantha explained everything and answered my question. Making an appointment was essy More

by 2018 Rav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hulst
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Nov 02, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 30, 2023

Shannon is fantastic! She took her time explaining the services needed and was very patient. I will come back to see her again. Thank you. More

by mlee507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Wread
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Nov 02, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 27, 2023

They always provide excellent service and needed recommendations for my vehicle which is a 2017 rav4 More

by Mgreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Oct 31, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Mall of Georgia and we hope to be of service again in the future.

October 26, 2023

Shannon Wread is a fantastic rep. She stays on top of the progress of your maintenance. Dealership has many happy and helpful employees More

by Louella Laurio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Wread
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Oct 31, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Louella, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 26, 2023

Great service. It was completed on time. They have a very comfortable customer waiting area for the customer. More

by Jorge1819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Oct 31, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 26, 2023

Great people, fast and amazing service! Good communication! Thank you very much for everything you do! More

by zuzu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Oct 31, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 25, 2023

Great service! I always know my car is well taken care of. I will return. More

by Kay Black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Map Mouth
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Oct 31, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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