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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,554 Reviews

1,554 Reviews of AutoNation Toyota Mall of Georgia Service Center

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November 10, 2023

The service has been done in a timely manner and the person who did my service was quite respectful More

by Christopher Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Holcombe
Nov 14, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us, Christopher! Feel free to stop by if you ever need any more help.

November 08, 2023

Un concesionario grande pero a mi me queda muy lejos de donde yo vivo gracias More

by samuelgarcia1093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
Nov 10, 2023 -

AutoNation Toyota Mall of Georgia responded

Hola, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

November 07, 2023

My customer service rep Bobby Holcombe was outstanding! He made my service easy and got my car right in to be serviced. He was very knowledgeable about the service needing to be done and was both professio More

by Linda Burrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Holcombe
Nov 10, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 06, 2023

Srevice advisor, Samantha is very good to take care of my car. She showed me how a technician cared my car. More

by Ki mun son
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Nov 09, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Ki, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

My experience with Alen Kadiric was great. He does an awesome job taking care of the customer. My only issue is with the service tech not adjusting the tire pressure on both sides of the car. More

by RARPIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Kadiric
Nov 09, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Rarpie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

Customer service are super nice and always coffee tea waiting is not bad honestly I always go there More

by angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Nov 09, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Angela, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 03, 2023

Great Communications, Great and Fast Service. Appreciate the assistance. The only complaints I would have is more related to the fact that i am still waiting on my secondary key since purchase More

by Tara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID SUTHERLAND
Nov 07, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Tara, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6083 -- we hope to hear from you soon.

November 02, 2023

Toyota dealership charges a heck ton more than other places but I was happy to go there for their service quality. Unfortunately, my last visit has left me distasteful and I will surely not visit them a More

by arahmangt10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon
Nov 04, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6083 to discuss what we can do to help.

November 02, 2023

Outstanding customer service. Particularly impressed by the Customer Service Representative at front desk. He went out of his way to accodate me. Even though he had several cus More

by lindawantland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alhassane Diallo, Ethan Harris
Nov 04, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

Al kept us informed on the services we needed and which of those were most vital. We needed new tires, so that limited what other work we could get done. Will definitely schedule future service appointment More

by lbutler1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
Nov 02, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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