AutoNation Toyota Mall of Georgia

The online sales representitive promised a discount as an incentive to drive 2 hours to view a vehicle. I was approved with my personal bank for any vehicle of my choosing but after being offered a discount incentive to drive 2 hours to view a vehicle. I was approved with my personal bank for any vehicle of my choosing but after being offered a discount on this particular vehicle,I could not pass it up. The online price was 599$ more than quoted and the sales managers would not honor the incentive discount promised or my military discount. Also, the dealer appraised my vehicle 5,000$ lower than my trade is worth. I have had 2 banks appraise my vehicle and have agreed that this dealership was definitely trying to rip me off. I wasted 4 hours driving, 2 hours negotiating, and 54$ in gas. More

We were looking fo a Prius V-Five in Silver. It is a hard to find car much less in the color you want. Surprisingly, we found cars at both Sandy Springs Toyota (SST) and Toyota Mall of Georgia. SST would not to find car much less in the color you want. Surprisingly, we found cars at both Sandy Springs Toyota (SST) and Toyota Mall of Georgia. SST would not budge much on the price even though we were ready to purchase that day. Hugh and Karen (we purchased a Highlander Hybrid from Karen in 2006 and had the same great experience)came in more than a thousand less! We purchased and drove out that afternoon. The car is getting 44 MPG as advertised. If you want selection and a great experience car buying experience do your Internet homework and see Karen, Hugh and the staff at Toyota Mall of Georgia. I know this sounds like a commercial - it is not. We are just a very satisfied family with a 6-year history of satisfacion with Karen, now Hugh, and this dealership. More

Who Knew Buying a Truck While out Of Country would be Like Buying Starbucks Latte While deployed in the Middle East I used a USAA buying program to purchase my truck. They did not have the truck in stoc Like Buying Starbucks Latte While deployed in the Middle East I used a USAA buying program to purchase my truck. They did not have the truck in stock but they went above and beyond to locate the truck with all the options in a short amount of time. Picked up my truck with all the options as I requested, the sweet part I only spent 20 minutes at the dealership. Jeff you sure picked a great team (Team Toyota) to work for you for that thanks a million times. Orallie thanks for all the help and the great experience I will certainly recommend my friends and family to experience the Team Toyota above and beyond customer service. More

After walking off of the Honda dealership down the street, my husband and I felt defeated. We thought that we were never going to find a nice family car in our price range. After being told that we wo street, my husband and I felt defeated. We thought that we were never going to find a nice family car in our price range. After being told that we wouldn't get a good interest rate because we are 20 and 21 and that we have never bought a car before (even though we were putting $12,000 down on the car!!!), we were just about ready to give up. For shrugs and grins we decided to look around Team Toyota Mall of Georgia to see what they offered. As we walked in, the guest services ladies were very polite and got us a salesman that was very kind, Frank Batista. He asked us what we would like to look at and what our price was without pushing our faces into the most expensive car on the lot. He took us to the 2012 Carolla and let us take it for a test drive. After test driving the amazing car, we also wanted to try out the 2012 Camry. We knew that we would be spending a little extra for the upgrade, but we needed a nice, reliable, family car. (We don't have any children now, but for the future we wanted a car that would fit their car seats and so on.) He let us test drive the car and took it a step further. He said that he just purchased the exact same car. He took us to his personal car and told us to get in so he could show us all the features that we couldn't see in the test drive. The ensure system was amazing! After driving the Camry, he asked us what we would like to do next. He didn't say, "Here's my pen, go ahead and sign for it now." He let us take our time. We decided to look at both options and both prices and he had no problem letting us compare. He also gave my husband and I plenty of time to talk alone and make the decisions that would best fit for our budget and what we were looking for in a new vehicle. After deciding on the 2012 Camry, the customer service just kept coming! We were sent to a lady (I believe her name was Amanda...I'm not exactly sure)in financing. She helped us find the warranties that best fitted us and gave them to us at a discounted price. She was very helpful! After signing for the car, we were sent to the front to wait for the car to be detailed and filled with gas. We thought we would have to wait for an hour or so, but Frank came right up to us with the keys and showed us to our new car. He even helped us set up my phone to the ensure system. (I'm not very tech savvy and there is no way I would have figured it out.) Everyone at Team Toyota Mall of Georgia was very helpful and cared about us as people and not just about making the sale. I will definitely be back to purchase another car and tell everyone I know to go their to buy a new or used vehicle. More

Very happy with the treatment I received at Toyota Mall of Georgia. Everyone was extremely nice and worked hard to get me the car I wanted. It was one of the easiest car purchases I have ever made.I bought of Georgia. Everyone was extremely nice and worked hard to get me the car I wanted. It was one of the easiest car purchases I have ever made.I bought a new 2011 Toyota Corolla and I love it. More

I purchased new Scion Xb in Dec. '11 and was very impressed with this dealership. I have always been suspicious of large car dealerships, but this one was a nice place to buy a car. The salesperson, impressed with this dealership. I have always been suspicious of large car dealerships, but this one was a nice place to buy a car. The salesperson, Sheryl, was extremely helpful in geting me the car I wanted at a good price. The dealership's service department installed some accessories in a timely manner and I was given a loaner car for a few hours while this was being done. Everyone I encountered at the dealership was very friendly and helpful. My initial contact was via the internet, and all the details were done over the phone with Sheryl, as I already knew what car and accessories I wanted. More

My experience with Toyata Mall of Georgia was excellent. Everyone involved in creating this deal was warm, friendly and doing everything they could to get me the deal I needed. I have purchased a number of Everyone involved in creating this deal was warm, friendly and doing everything they could to get me the deal I needed. I have purchased a number of vehicles in my life and I can honestly say these folks were by far the best I have ever worked with. I came away feeling confident they had done the best they possibly could and I had made the right decision to purchase. I will definitely be going back in a few years to trade again. More

This is the best, most professional dealership we have dealt with in our 62 years on earth. They deal with you honestly, they do not pester you if you are just looking, but stay discreetly in touch. Their dealt with in our 62 years on earth. They deal with you honestly, they do not pester you if you are just looking, but stay discreetly in touch. Their finance people are the best. Service has always been excellent, and we've sent a number of friends and family member to this dealership without hearing a single complaint. More

This is my second purchased at this dealer. The main reason for coming back was because of the great service I recieved from Patrick with my last purchase. My experience with sales has being very good. reason for coming back was because of the great service I recieved from Patrick with my last purchase. My experience with sales has being very good. I felt comfortable and was treated with respect by the sales person and George from finance department. I am confident that I will use this dealership in the future. More

This was the first time I have ever bought a new car (at first I was terrified of the process), and I was surprised with how easy and pleasant my experience was thanks to Toyota Mall of Georgia. From the v first I was terrified of the process), and I was surprised with how easy and pleasant my experience was thanks to Toyota Mall of Georgia. From the very beginning, Calan met with me and showed me all about the Prius, answering all of my questions and even staying past closing time to make sure that all of my questions and concerns were answered. He never pressured me to upgrade or to buy right away. I told him what I wanted and he delivered just that without any gimmicks or pressure. He also made sure that I got the best deal. When I found a dealer offering less for the same car, Calan made sure that he met that price and even better. They also gave me a more than fair price on my old trade in vehicle. In addition, with the Lifetime Warranty on the engine and transmission they offer at the Toyota Mall of Georgia, its hard to want to buy a car anywhere else. Overall, I felt that the staff genuinely cared about me and my needs. They made the extra effort to make the process of buying a new car less stressful. I would recommend this dealership and especially Calan to anyone who wants to buy a car! More