AutoNation Toyota Mall of Georgia

Best dealership hands down! Extensive inventory that goes on and on. If you can’t find the Toyota that you’re looking for here, it’s not made! Very knowledgeable and friendly staff also. If a deal can be mad on and on. If you can’t find the Toyota that you’re looking for here, it’s not made! Very knowledgeable and friendly staff also. If a deal can be made, Toyota Mall of Georgia will make it. More

Great people! Great cars! Great environment. Love the lounge! Everybody is friendly and very helpful. Their coffee selection is out of this world. I highly recommend AutoNation Toyota mall of ga. lounge! Everybody is friendly and very helpful. Their coffee selection is out of this world. I highly recommend AutoNation Toyota mall of ga. More

Wonderful place to purchase your vehicle. You will be in and out in no time! Mangers are very friendly. I highly recommend this place to anyone! and out in no time! Mangers are very friendly. I highly recommend this place to anyone! More

My wife and I came in with our own financing in hand, and we were told upfront that our credit would not be checked except for one time through Toyota financial. They proceeded to check both of our credit an we were told upfront that our credit would not be checked except for one time through Toyota financial. They proceeded to check both of our credit and run it through six different agencies after they promised us they would not. All of this was jut a attempt to fatten their bottom line. We will use our hometown dealer from now on,at least I know I can trust them! More

High pressure...horrible staff We had been looking for a new car for a while. We saw 6 dealerships in 1 day looking for the best vehicle and deal. Our last experience of the day at We had been looking for a new car for a while. We saw 6 dealerships in 1 day looking for the best vehicle and deal. Our last experience of the day at the Toyota dealership left us was the worst! Sales person Kevin was good. Then we had almost decided on the Rav4 wectest drove. However, once the "Sales manager" Bill Beckstrand came out not once but 3 times and we said we were tired and wanted to go home and think about it HE got frustrated. When we finally got our keys back to my car another manager came after us and "apologized" and instead of letting us go..still tried to get us to come back again...NOPE..went right back to the Ford dealership and ended up having a great experience and drove away with a new car! Would never recommend the Toyota dealership to anyone I know. More

Dishonest Very dissatisfied! Be aware! Dishonest pricing to get you in! Made a 2 hour trip after firming up price with Dianelis Lindarte internet sales. The 2 Very dissatisfied! Be aware! Dishonest pricing to get you in! Made a 2 hour trip after firming up price with Dianelis Lindarte internet sales. The 2 vehicles we hit firm pricing on and that we drove over 2 hours to see and take one home were not the quoted price but $4000 plus over the quoted price even with getting Tony the sales manager involved. What a dishonest racket!! Did I say they knew we drive over 2 hours! I don’t know how they live with themselves! More

Bait & switch I went there to buy a RAV4 XLE for my daughter. A guy by the name of Bill is some sort of a Manager. He is just rude and not customer friendly at all. I went there to buy a RAV4 XLE for my daughter. A guy by the name of Bill is some sort of a Manager. He is just rude and not customer friendly at all. They are experts at bait and switch. Offer a price on the internet and tag on 3K to 4K for added features on the vehicle you don't want. This dealership is a bunch of xxxxx and should be driven out of business. Complete lack of transparency. I'd rather get a root canal done without anesthesia than shop at this agency. RAV4 is a good vehicle but consider a Nissan Rogue. You'll save a bundle and get more features. More

Watch out for extra add on fees next to MSRP sticker. SCAM! This is for sales department.... SCAM! ALERT--- SCAM! ALERT.... I went there to test drive a car and after finished, I sit down to see the number. wow This is for sales department.... SCAM! ALERT--- SCAM! ALERT.... I went there to test drive a car and after finished, I sit down to see the number. wow.... highest msrp + too many junk fees... I just walk out.. didn't bother to negotiate. We got many other dealer that have honest pricing. I would give no star at all. More

TERRIBLE ON-GOING EXPERIENCE I have had a HORRIBLE recent experience with this company! I purchased a car here mid-March. Not only did they NOT ever send me my car title, but they I have had a HORRIBLE recent experience with this company! I purchased a car here mid-March. Not only did they NOT ever send me my car title, but they failed to register it in the state that I needed them to register it to (North Carolina). I live in North Carolina and have been reaching out to this company (sales associates, general receptionist, finance department, THE MANAGER, and others) for over TWO WEEKS- and no one has returned my calls and messages. My temporary license is now expired and am unable to get a license plate in NC because of the mistakes that they have made. This is the most unprofessional company I have ever interacted with and am furious with their service. I will now have to DRIVE ALL THE WAY DOWN THERE in order to get this issue resolved, as no one is returning my messages or answering calls. This is absolutely UNACCEPTABLE. More

Damaged from Wreck.. I have a 2016 Toyota Camry. I worked with Chris R. The service advisor. My car was in shop 6 days. I was told my car is driving just fine. Long story I have a 2016 Toyota Camry. I worked with Chris R. The service advisor. My car was in shop 6 days. I was told my car is driving just fine. Long story I got lied to. I still hear the noise I heard due to accident and he heard it himself yet told me to come back in a week. After I had to miss some of my workday to chase a check so that the tech could get paid. He stated this was last day of pay period and I really needed to come up there today, 3/15/19. Also while picking up car Chris asked if I check my voicemail on my phone. I was like no. I never do. He said whatever you do if you have one just delete it. I was like um ok. He said that when he and I were on phone and I was explaining how I have been screwed by another shop about my damages to my car and all that his wife could hear me. He said he was just venting and that not to take it personally. I kinda laughed it off. At 8:40 PM on 3/15 I check the voicemail.. Not knowing the voicemail was talking about me!!!! Ken the tech and Chris were talking about how they feel for the other shop, talked about how his wife could hear him talking to me and that they feel sorry for my boyfriend! I then text Chris letting him know that voicemail isnt cool ! He did try to call and text saying sorry. I did advise I will be at Toyota... Oh and my alignment was so messed up the tech made such a big deal about it when I put in shop they printed it out! When paying my $500 deductible I asked for alignment, they "um don't have it!" Little sketchy since it was such a big deal!! Tires that I had to chase down to get from another shop were supposed to go on back. But are on front and told no big deal!! Chris and I drove around in my car because I heard the noise in my steering again and so did he. He said next Saturday would be a great time to come back!! Haha really just paid for something not fixed. I'd be aware of this place. I'm extremely disappointed!!! I have filed complaint with statefarm over this.. I'm still not done because this dealership needs to make it right. I'm scared to have my car back in there... More