AutoNation Toyota Mall of Georgia

Salesman friendly, courteous and knowledgeable; no unreasonable pressure. Willing to bargain, albeit reluctantly and not at first. However, in filling out finance paperwork, they ask for your consent unreasonable pressure. Willing to bargain, albeit reluctantly and not at first. However, in filling out finance paperwork, they ask for your consent to electronic filing. What they DO NOT tell you is that it costs $98.75. A little sneaky. Had I known, I would not have given my consent. Other than that, it was as good as buying a car can get. More

Great Service, the staff was very helpful to make sure my car was ready in a timely fashion. On top of that, they shuttled me back and forth to my home so I can get other things done while they worked on my car was ready in a timely fashion. On top of that, they shuttled me back and forth to my home so I can get other things done while they worked on my car. Great job, thanks! More

Great customer service given by Mike LeeMike was very Great customer service given by Mike Lee Mike was very informative about the service done on our Highlander. Our suv needed the brakes replaced now Great customer service given by Mike Lee Mike was very informative about the service done on our Highlander. Our suv needed the brakes replaced now that it is we feel very safe driving it. Thank you More

The service department greeted me in a prompt and friendly manner. They kept me very well informed of the work being preformed and fully answered any questions and concerns. friendly manner. They kept me very well informed of the work being preformed and fully answered any questions and concerns. More

Service was fast and friendly. Ken was extremely helpful and knowledgeable about my CH-R. I will definitely be back for future service needs. Thank you! and knowledgeable about my CH-R. I will definitely be back for future service needs. Thank you! More

Great service! Love that we can make an appointment online. My husband was in an out of there in 45 minutes. According to him, the only thing that would improve the experience is if they had ice cream online. My husband was in an out of there in 45 minutes. According to him, the only thing that would improve the experience is if they had ice cream like the Kia dealership does down the street. More

Kelvin was very helpful and help me out with some offers on the service’s that I needed to do on my car and he kept me updated. on the service’s that I needed to do on my car and he kept me updated. More

The facilities look amazing staff is well versed I really appreciate Toyota mall of Georgia team. Thank you appreciate Toyota mall of Georgia team. Thank you More

I took my truck on a Friday after calling earlier in the week for them to order the parts. They said they didn't have any loaner cars but it should be done by Saturday since I brought the truck in early Fr week for them to order the parts. They said they didn't have any loaner cars but it should be done by Saturday since I brought the truck in early Friday. After not receiving a status update on my truck I called and was told twice that I would receive a call from the service manager they never called. It wasn't until Webnesday of the next week that I received a call and was able to pick up my vehicle. I have never had such xxxx poor service from a dealers service center in my life. I will never take my truck there again the person I turned my vehicle into was Ed who was supposed to be filling in for Kimberly. When I asked to speak to the service manager when picking up my truck he was conviently not there. This the absoulute worse place to rake your car I don't care if I have to go to a dealer 30 miles away I will be damned if I allow them to profit off of me with such crappy service. More

I had an appointment and I was in the garage on time. Had oil change and tire rotation, took just under an hour which was about how long I was told it would take. Christopher was my service rep and did an ou oil change and tire rotation, took just under an hour which was about how long I was told it would take. Christopher was my service rep and did an outstanding job getting me in and out of the dealership in the least amount of time, and of course this is a team effort, so the actual mechanic was on the ball as well. Would highly recommend this dealership to anyone. More