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AutoNation Toyota Mall of Georgia

Buford, GA

Overview
Reviews
Vehicles
4.8
2,360 Reviews
Call Dealership (877) 206-1737
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3505 Buford Drive NE, Suite 1

Buford, GA

30519

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Showing 2,360 reviews

June 11, 2024

Rico replaced a broken windshield. The replacement had a very unnoticeable crack in it. He then replaced it again at no charge! Thanks Toyota and Mr Rico. Excellent job and service! More

by Kent Turpin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Wread and Mr Rico
Report | Print
Jun 13, 2024 -

AutoNation Toyota Mall of Georgia responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 10, 2024

The dealership is really nice. The people there are also very nice. The only problem I have ever had is that they can be very slow with getting my car finished. More

by km12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 12, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (770) 674-6083 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Helpful
June 10, 2024

Allen was great! Amazing customer service. Love the waiting area with complementary coffee. Super quick service. More

by Michelleabrown250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen
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Jun 13, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Helpful
June 10, 2024

I aways have a great experience. Customer service is always excellent. Alan in the service department and the shuttle driver, Charles, are the best! More

by jesscalvit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan,Charles
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Jun 13, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

Helpful
June 10, 2024

Scott was the attendant that serviced me. He was phenomenal. 10/10 experience. I'll be looking for him when I come back to AutoNation Toyota! More

by Russell Sumling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Khiev
Report | Print
Jun 13, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi Russell, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to your next visit! Take care!

Helpful
June 10, 2024

Great experience overall. The advisor quickly helped me check in, explained the required service and kept me updated throughout my wait. More

by ehewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen
Report | Print
Jun 13, 2024 -

AutoNation Toyota Mall of Georgia responded

Hello, we're glad you had such a wonderful experience with us! Drive safe, and we'll see you on the road.

Helpful
June 06, 2024

I’m not to happy , I went there and for second Key that a was suppose to have in my new car Corolla Cross but I find problems to get one ! That is not nice from you people !!! More

by Marimon05695
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
joffre , Leal
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Jun 06, 2024 -

Marimon05695 responded

I hope you can do something for at this problem

Jun 06, 2024 -

Marimon05695 responded

Toyota is going to help me with my problems , I aprecies this very much , thanks !!!!

Jun 06, 2024 -

Marimon05695 responded

Toyota will help me with my problems ! Thank you so much ….

Helpful
June 06, 2024

Excellent customer service from Service Representative Paul, maintenance technicians, shuttle personnel, and the entire AutoNation Toyota Group. More

by rjjustice1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Lane Manager Paul Kim
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Jun 10, 2024 -

AutoNation Toyota Mall of Georgia responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 04, 2024

Alen is a great service advisor. Very knowledgable and courteous. Went above and beyond! Highly recommend! More

by Lawwellt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Kadiric
Report | Print
Jun 07, 2024 -

AutoNation Toyota Mall of Georgia responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 31, 2024

Easy to make an appointment to service your car and very nice and helpful people and professional More

by delicana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Jun 05, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Helpful
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