Back

AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
646 Reviews

646 Reviews of AutoNation Toyota Libertyville - Service Center

Sort by
August 28, 2025

Omar quoted me 2 hours but got me out sooner. Was super nice and professional, set great expectations for me as a customer and made me feel welcome. Would definitely recommend! More

by agmueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Sep 01, 2025 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Libertyville and we hope to be of service again in the future.

August 23, 2025

It was a pleasant experience. I walked with no appointment so I expected to be waiting there for a long time. I only waited 2 hours and they even washed my car. My advisor Maurici More

by Juli R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio
Aug 26, 2025 -

AutoNation Toyota Libertyville responded

Hi Juli, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2025

Janice and Kiarnan were amazing. They worked to have me get a great lease deal that fit my budget. Appreciate all their help and attention to providing me with great service. More

by janetpegoraro
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice and Kiarnan
Aug 23, 2025 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2025

I took my car to Toyota dealer on 8/28 for a promotion that I received. Verina at customer service was nice, very plesent and kind. The service with the mechanic I'm not sure how it was done. Tires were r More

by merm1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Verina Joyner
Aug 22, 2025 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 18, 2025

Our Service person, Skelar, did a great job taking care of us and ordered a special part for us that would be installed first thing on Monday. Skyelar met us as soon as we pulled in to the bay. More

by taitbruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyelar
Aug 19, 2025 -

AutoNation Toyota Libertyville responded

Hi Taitbruce, thank you so much for your positive comments about AutoNation Toyota Libertyville! Feel free to stop by if you ever need any more help.

August 16, 2025

We have purchased 4 cars from the Autonation Toyota dealership over the past 20 years. They’ve all have been serviced there too. Great service and reasonable prices for repair. Ask for Skyelar at the More

by Lrav4
Recommend Dealer
Yes
Employees Worked With
Skyelar
Aug 19, 2025 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2025

Service department access and action was excellent. Multiple service writers were on hand to assist and Jacky was fantastic. She had the car ready almost an hour before it was promised and, because the More

by briggsb17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackeline
Aug 17, 2025 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2025

I was traveling through the area and had to stop in for Service to my vehicle. The employees were very helpful and took care of my issue very quickly. Definitely recommend these guys!! More

by MMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Pruitt
Aug 04, 2025 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Libertyville and we hope to be of service again in the future.

July 29, 2025

Excellent service with good communication all through the process. I had a re call service performed and it was easy. That's why my last 7 cars all my service calls are at AutoNation Toyota Libertyville, More

by rkmiller53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurcio
Jul 30, 2025 -

AutoNation Toyota Libertyville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Libertyville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 12, 2025

Because I bought one vs 4 new tires at 15000 miles they refuse to do my free tire rotation More

by Kemorien3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
Jul 15, 2025 -

AutoNation Toyota Libertyville responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

1
...