AutoNation Toyota Leesburg - Service Center

One Recommendation is to have the front staff look up to customers who are waiting and acknowledge that they will be taken care of soon. customers who are waiting and acknowledge that they will be taken care of soon. More

Service always top notch. Careful work. Fair price. Bryan is a wonderful service agent and a real plus to your organization. I highly recommend AutoNation Leesburg Toyota. is a wonderful service agent and a real plus to your organization. I highly recommend AutoNation Leesburg Toyota. More

They treated me like less than human when I brought my car in to be fixed as the transmission was messed up. They talked to me like I could not afford any of the repairs. Nobody got back to me after the d car in to be fixed as the transmission was messed up. They talked to me like I could not afford any of the repairs. Nobody got back to me after the diagnosis and i had to call and leave multiple messages. Timothy Nolan was extreemly rude in this dealership, when my car was towed there, he did not even care to confirm that it was there until i forced him to walk me to the service center to see. While there he opened my car door and hit the car next to it. He then proceeded to tell me that the diagnosis would be done the next day. 24 hours later he had not called for an update and when I called he told me the transmission had to be replaced and he didnt know if I could afford it. He treated me like I was wasting his time and like I had no business bringing my car there. After I called and left about 5 messages asking to speak to any other representative they just forwarded me and left me on voicemail. This is the worst experience I have had with a Toyota after owning mine for 10 years and dealing with multiple dealerships in multiple states. If you do not drive a brand new car or do not dress or appear rich they will put you on the back burner and completely discriminate against you. They are a horrible dealership and their representatives do not care. Even if my car was still at their dealership, i talked to Timothy Nolan and he could not offer any options. I was willing to buy a new car or trade in mine but that did not matter to him and them as a company because they had already judged me as not good enough. I highly recommend that you think twice before visiting this dealership. More

I came in for my 10,000 miles service on my Camry. Admir, the service manager, met at the service desk when I arrived and told me that he would take my car to the garage himself. He came and got me Admir, the service manager, met at the service desk when I arrived and told me that he would take my car to the garage himself. He came and got me after my vehicle was finished the 10,000 mile service. He explained to me everything they performed on my vehicle. Admir is the best! More

I would like adjust my review. The general manager of the dealership got involved and reviewed the facts. The dealership stepped up and submitted the timeline to Toyota and they have agreed to fix the t the dealership got involved and reviewed the facts. The dealership stepped up and submitted the timeline to Toyota and they have agreed to fix the transmission as a warranty claim and absorb some of the labor charges so I had no out out of pocket expenses. Well done and thank you. More