AutoNation Toyota Leesburg - Service Center
Leesburg, VA
627 Reviews of AutoNation Toyota Leesburg - Service Center
I thought the service representative who took the initiative to give me a discount was surprisingly good on customer service! I appreciate that and like it! initiative to give me a discount was surprisingly good on customer service! I appreciate that and like it! More
Very happy with outcome. No unnecessary work was done. Representative listened and took action appreciated that. Keep up that attitude hells with customer satisfaction. Ok Representative listened and took action appreciated that. Keep up that attitude hells with customer satisfaction. Ok More
I received and paid for an estimate on visit one, and had the special order part installed on visit two at the estimated cost. I appreciated that I could wait for both visits and that the service paperwork the special order part installed on visit two at the estimated cost. I appreciated that I could wait for both visits and that the service paperwork was marked so that the technician knew I was waiting. The waits were long (2-3 hours) but the lounge was comfortable with chairs at social distance, wi-fi and coffee machine. The only sting was the total cost ($1100). More
A very pleasant experience as always. Making the appointment was a breeze. No long waiting time to speak to a rep. The service was explained clearly and carried out as requested. appointment was a breeze. No long waiting time to speak to a rep. The service was explained clearly and carried out as requested. More
Kristin Lewis-Smith, Service advisor, provided me with excellent service on 8-31-21 for my 2020 Avalon. I had called earlier in the day and was able to obtain a late afternoon appointment. I waited less t excellent service on 8-31-21 for my 2020 Avalon. I had called earlier in the day and was able to obtain a late afternoon appointment. I waited less than one hour for the service check and than was on my way. She is a very experienced, cheerful, and efficient service manager and an asset to Auto Nation. More
As always, thank you ADMIR for the ease of scheduling the service appointment. You always get back to me promptly. Also, service advisor, Bryan exceeds our expectation to meet our service needs. service appointment. You always get back to me promptly. Also, service advisor, Bryan exceeds our expectation to meet our service needs. More
Louis Chung was great, super helpful, explained all work that needed to be done and saved me money with a coupon. Positive experience and great shuttle service that needed to be done and saved me money with a coupon. Positive experience and great shuttle service More
Bryan Dorsey is the best, and Peter Hart. Very friendly, courteous, professional, punctual. Peter Hart is very knowledgeable mechanic, friendly courteous and professional. courteous, professional, punctual. Peter Hart is very knowledgeable mechanic, friendly courteous and professional. More