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AutoNation Toyota Leesburg - Service Center

Leesburg, VA

4.5
624 Reviews

624 Reviews of AutoNation Toyota Leesburg - Service Center

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September 13, 2021

The longest wait times. Good waiting area. But WOW. 2+ hours for an oil change. More

by kabernsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 15, 2021 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 12, 2021

Good servicesFriendly and price imwas good. Always Good services Friendly and price imwas good. Always providing good services. Good services Good services Good services God services Good servic More

by Chuan Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine
Sep 15, 2021 -

AutoNation Toyota Leesburg responded

Hi Chuan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 10, 2021

I've bought Toyotas from them and have used them for service for the past 20 years. Always courteous, professional, and fair. I feel like they really care. More

by Rainy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admir, Lewis, Peter
Sep 15, 2021 -

AutoNation Toyota Leesburg responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 10, 2021

I don't like it when you arrange for a Service Appt you are really talking to South Africa! I want to talk to the Local location! Autonation HQ in FL won't give out their their Phone Number on their Web Si More

by tapemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none
Sep 15, 2021 -

AutoNation Toyota Leesburg responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (571) 357-3965. We'd appreciate the chance to make your experience a positive one. We look forward to hearing from you soon.

September 06, 2021

The service tech, Tim N was very good at explaining the services that my car needed. Also the service checkout woman was very nice and helpful. My car runs great now and I’m happy. More

by Elainemax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nolan, woman at service checkout
Sep 09, 2021 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 06, 2021

Great Dealership and Customer service. Scheduled work was completed on time and very pleased with the entire service experience. No hidden charges or fees at least for the first service visit. More

by rgsalvas
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris and Nick
Sep 09, 2021 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 06, 2021

I don’t want come back for service with Toyota dealership in Leesburg VA I left the dealer very upset about what about the service I don’t think so you did your job Good thank you More

by Afaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No
Sep 09, 2021 -

AutoNation Toyota Leesburg responded

Hello, we regret to hear that you are displeased with your recent experience with us. If you'd like, please contact our General Manager at (571) 357-3965. We'd appreciate the chance to make your experience a positive one.

September 05, 2021

I thought the service representative who took the initiative to give me a discount was surprisingly good on customer service! I appreciate that and like it! More

by Justin2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Sep 07, 2021 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 04, 2021

Very happy with outcome. No unnecessary work was done. Representative listened and took action appreciated that. Keep up that attitude hells with customer satisfaction. Ok More

by an_sienna18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Embrey
Sep 07, 2021 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 04, 2021

I received and paid for an estimate on visit one, and had the special order part installed on visit two at the estimated cost. I appreciated that I could wait for both visits and that the service paperwork More

by rontrossbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DONOT KNOW
Sep 07, 2021 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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