AutoNation Toyota Leesburg - Service Center
Leesburg, VA
624 Reviews of AutoNation Toyota Leesburg - Service Center
These was my first time visiting and definitely i’ll come back, the guy in the cashier was really awesome, i forgot to ask his name but great job! back, the guy in the cashier was really awesome, i forgot to ask his name but great job! More
When my car battery died on a very cold day, AutoNation in Leesburg was able to replace it the same day. It's been a long time since I replaced a battery and I was shocked at the price, but I needed a batt in Leesburg was able to replace it the same day. It's been a long time since I replaced a battery and I was shocked at the price, but I needed a battery. My long-time service guy was out of the office, so another service person helped. This person did not find the reduced price being offered for batteries or offer me the senior discount. However the clerk at checkout did when I inquired. And for that I was extremely happy. So now my car works just fine. thank you.! More
Don't bother with any kind of service agreement with these guys, because once they have your money, they will do all that they can to keep you from having them honor it. I had a 9:30 "appointment" to ge these guys, because once they have your money, they will do all that they can to keep you from having them honor it. I had a 9:30 "appointment" to get my oil changed as per the service agreement that I was promised, planning to get to work not long after a reasonable 30 minutes to have the service completed. After the 10-minute check-in (Really? I bought it there, so they have all of my information) and confirmation that I would not be paying for the service as it's part of my agreement, I was told that they didn't know when my vehicle would be ready, but that it would be at least an hour and a half. I told them that I didn't have that much time because I had to get to work. They showed know concern at all for my predicament, and I was forced to leave. Later this week, I will be going to a service station that I know will actually honor my appointment. More
I've brought my car here four times to fix the blue tooth and they've never fixed it. It ALWAYS takes three hours compared to one hour at other Toyota dealerships in the area. and they've never fixed it. It ALWAYS takes three hours compared to one hour at other Toyota dealerships in the area. More
Great dealership! The customer service is very good, friendly scheduler staff, service techs are well qualified… but like anybody that works for you, you have to check them and make sure they’ve done th friendly scheduler staff, service techs are well qualified… but like anybody that works for you, you have to check them and make sure they’ve done the work you wanted. I just had my car in for routine maintenance and inspections. When I got the vehicle back, the tires looked a little low and I asked the scheduler if they had checked them, and he said, “Oh yes, of course!” Well, I took the car back to the service bay and asked the service tech to check if they were properly inflated. Long story short, after telling me they were fine, I insisted that he checked them and that I watch, sure enough, all four were low, and one them was almost 6 pounds light!. So no, they didn’t do everything that was needed. It’s your car you have to check on them. More
Interaction with each employee was good. The service was prompt, efficient, and to my knowledge, good. I would recommend Auto Nation for anyone requiring service. prompt, efficient, and to my knowledge, good. I would recommend Auto Nation for anyone requiring service. More
They do what is requested, while checking what is needed. Unlike other Toyota Service centers I’ve gone to, AutoNation doesn’t press me to go beyond what my car requires at the time. Unlike other Toyota Service centers I’ve gone to, AutoNation doesn’t press me to go beyond what my car requires at the time. More
The service was ok, I requested and paid $35 for car wash to clean the interior and exterior of my car but when I got in to my car only the exterior was washed and they had left my windows down during a rain to clean the interior and exterior of my car but when I got in to my car only the exterior was washed and they had left my windows down during a rain storm and all the water got inside of my new car! I was very unhappy with the services provided. More