AutoNation Toyota Leesburg - Service Center

Very difficult to get a service appointment! My service manager had left the dealership & no one told me so I had trouble getting an appointment! When I got to the dealership no one was assigned My service manager had left the dealership & no one told me so I had trouble getting an appointment! When I got to the dealership no one was assigned to me , but Bryan Dorsey took me & he was excellent!! More

I recently took my 4Runner for maintenance to this dealership. Check-in was easy and smooth. The person who did the check-in for me was very nice and friendly. The wait area is very clean. It was di dealership. Check-in was easy and smooth. The person who did the check-in for me was very nice and friendly. The wait area is very clean. It was disappointing that the service advisor, Tim Nguyen, did not provide me with any information about my car. He just handed the keys to the cashier and left. I find it a little rude and unfriendly. This is not a good customer service. Also, most dealership wash the car after the service, but this dealership did not offer that for my car. More

Went in for 200,000 mile service on my Prius. Everything was fine, other than that they suggested I needed new wiper blades. I replaced them before getting the car inspected last fall, that was p Everything was fine, other than that they suggested I needed new wiper blades. I replaced them before getting the car inspected last fall, that was poor advice. It rained later in the day while I was driving, they worked fine. More

I recently took my 2021 Highlander in for our 10,000 mile service. I was met promptly at my appointment time and the work was done in the predicted time. I was back on the road in less than two hours. The fi service. I was met promptly at my appointment time and the work was done in the predicted time. I was back on the road in less than two hours. The first service was handled in the same way. We are very happy with the vehicle and the dealership. More

AutoNation provides great service on my car, but one thing bothers me. Every time I enter the dealership for an appointment, there might be three four service reps who appear to be busy, but some of the thing bothers me. Every time I enter the dealership for an appointment, there might be three four service reps who appear to be busy, but some of them aren't dealing with customers. It would be nice if at least one of them would look up, acknowledge I'm there, and say something like: "I will be with you in a minute, sir." Sometimes it takes 10 minutes or more before someone recognizes I am there. I find this very inconsiderate. More

Exceptional team at AutoNation Toyota; Bryan lead for 175K car service - great job, very professional and friendly, verifies/talks about service, ensures all is completed, and reviews any potential issue 175K car service - great job, very professional and friendly, verifies/talks about service, ensures all is completed, and reviews any potential issues found/next service information. Great experience; have had car since 2019 and overall the experience continues to be great! Very customer-oriented group! More

I can’t say enough about how grateful I am to be able to bring my car in for service and have Bryan as my advisor. Always helpful, courteous, and knowledgeable. The best! bring my car in for service and have Bryan as my advisor. Always helpful, courteous, and knowledgeable. The best! More

Service process was excellent and staff was very professional. Pleased with how things were done. professional. Pleased with how things were done. More

Whole experience was great! Making the appt was easy - drop off a breeze. I received updated progress reports from Tim and the pick up was quick. Thank you Autonation Leesbur Making the appt was easy - drop off a breeze. I received updated progress reports from Tim and the pick up was quick. Thank you Autonation Leesburg! More