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AutoNation Toyota Leesburg - Service Center

Leesburg, VA

4.5
627 Reviews

627 Reviews of AutoNation Toyota Leesburg - Service Center

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March 24, 2022

As always Bryan Dorsey provided exemplary service however the waiting time was excessive for someone with an appointment. More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Dorsey
Report | Print
Mar 29, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 24, 2022

Service appointment was completed within time frame advised by service advisor. Also obtained quote on cash value of vehicle which was higher than expected! Complementary car wash. Waiting area clea More

by Dennis Wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Mar 29, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 23, 2022

Great service! Friendly, courteous staff, professional work, very efficient operation👍 I was very impressed and pleased! More

by Footbalis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Mar 28, 2022 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 20, 2022

I’m always able to get an apt at a convenient time. The service experience has be pleasant. More

by Shawscott12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Mar 23, 2022 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 20, 2022

They completed my 55,000 miles check up in a good time. The waiting room was nice and clean. More

by paul20932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Dorsey
Report | Print
Mar 23, 2022 -

AutoNation Toyota Leesburg responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 17, 2022

Professional, courteous, and concerned about any problems that arise with my vehicle. Appointments are easy to make. More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Dorsey
Report | Print
March 17, 2022

Received a letter about a service call on my headlights and was told to schedule a replacement service. I called and scheduled an appointment. I brought in my 2018 RAV4 hybrid Toyota and, after a 2 hour wa More

by ktfeeney
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brian
Report | Print
March 16, 2022

Customer service needs to be improved in the service department. Multiple customers waiting arouns for anyone to acknoldege them must less help them. Simple hello we'll be right with you goes a long way More

by Butch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nguwen
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Mar 20, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 16, 2022

Mess up with the parts supply chain was frustrating but they took the necessary steps to make it right. More

by Nick H.
Recommend Dealer
Yes
Employees Worked With
Admir Dzaferagic
Report | Print
Mar 19, 2022 -

AutoNation Toyota Leesburg responded

Hello Nick, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 16, 2022

Brian the service director was excellent in listening to my needs . After I was finished he addressed things I recommend getting done and at the same time he told me things I did not need at this time due t More

by Tsahin38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Mar 19, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at AutoNation Toyota Leesburg! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

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