AutoNation Toyota Leesburg - Service Center
Leesburg, VA
627 Reviews of AutoNation Toyota Leesburg - Service Center
Head and shoulders above Tysons Toyota Service! My car was done by the time promised. My only gripe was that some of the items were taken out of trunk and put in the backseat and were not returned My car was done by the time promised. My only gripe was that some of the items were taken out of trunk and put in the backseat and were not returned to the trunk. I was given a recommendation for one additional service rather than the 5+ additional services when I serviced with Tysons Toyota. Good-bye to Tysons Toyota Service and Hello to Leesburg Toyota! More
Impressive! I was a hour early but service said no problem we’ll get right on it. Both gets at the service desk we’re great, kept me informed on the status and c I was a hour early but service said no problem we’ll get right on it. Both gets at the service desk we’re great, kept me informed on the status and came and explained what was done and the recommendations of what should at the next service. All was a great experience!! More
When entering, I was given immediate help to determine which agent was to help me. The agent I was assigned was very professional and conducted the business promptly. The waiting room is very comfortable which agent was to help me. The agent I was assigned was very professional and conducted the business promptly. The waiting room is very comfortable with free coffee. More
Although there was a little wait to have a service person help me, after that everything went very quickly. The work I requested was completed in the time they estimated and at the cost that was estimated. help me, after that everything went very quickly. The work I requested was completed in the time they estimated and at the cost that was estimated. All in all, like this dealership very much and have had all service done there since I purchased in 2018. More
Counter service techs were very professional and provided periodic updates as I decided to wait. They have an exceptionally clean and well designed waiting area. I especially appreciate the ability to get periodic updates as I decided to wait. They have an exceptionally clean and well designed waiting area. I especially appreciate the ability to get service on a Saturday. More
I find the entire staff to be professional, helpful and doing their job! I usually choose to wait for my routine visits as the area is uncluttered with well-placed seating and clean restrooms. Another pl doing their job! I usually choose to wait for my routine visits as the area is uncluttered with well-placed seating and clean restrooms. Another plus is NO SMELL OF TIRES whereas other Service Companies often store their tires in waiting areas!! Remaining at the facility also gives me the chance to connect with my salesperson or Financial Manager with any questions. I like that the service appointments include a sanitizing treatment and car wash! Thank you for this opportunity to review Auto Nation. More
One short call and I had a same day appointment set, arrived, was quickly helped by very courteous people that made me feel assured that everything would be taken care of in a timely manner. I went for arrived, was quickly helped by very courteous people that made me feel assured that everything would be taken care of in a timely manner. I went for a short walk while waiting and 40 minutes later my vehicle was ready. This was a record maintenance effort in my 40 plus years of dealing with automotive dealerships and service. More